Fulfillment Pro - Forklift Certified, Customer Focus

Lowe's Home Centers, LLC; Texas City (TX); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Lowe's Home Centers, LLC is seeking a warehouse associate in Texas City to pick, stage, and fulfill customer orders with accuracy and safety. You will operate powered equipment, maintain SIMS compliance, and assist leadership in resolving inventory issues.

The role emphasizes customer-first service, teamwork, and adherence to safety protocols, with opportunities to perform additional duties as needed.

Qualifications

• Six months of experience using a computer for inputting, accessing, modifying, or outputting information.
• Six months of experience using common retail technology (smartphones/tablets).
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).
• High school diploma or GED preferred.
• Six months of retail experience preferred.
• Six months of customer service or product fulfillment experience in home improvement or hardware retail.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by selecting high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Customer service

Teamwork

Communication

Safety awareness

Education

High school diploma or GED

Powered Equipment Certification

Tools

Orders App

Smartphones & tablets

Job description

Lowe's Home Centers, LLC is seeking a warehouse associate in Texas City to pick, stage, and fulfill customer orders with accuracy and safety. You will operate powered equipment, maintain SIMS compliance, and assist leadership in resolving inventory issues.

The role emphasizes customer-first service, teamwork, and adherence to safety protocols, with opportunities to perform additional duties as needed.