Fulfillment Associate — Forklift Certified & Customer‑Focused

Lowe's Companies, Inc.; Glasgow (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

Lowe's Companies, Inc. is seeking a store operations associate to pick, stage, and fulfill customer orders with accuracy and timeliness.

You will maintain clean, organized staging areas, uphold safety requirements for powered equipment, and assist customers by directing them to the right associates. Responsibilities include using the Orders App, ensuring SIMS compliance, and collaborating with leadership to resolve short picks while completing administrative tasks and reporting safety concerns

Qualifications

• 6 Months of Experience using a computer or equivalent
• 6 Months of Experience using common retail technology (smartphones, tablets)
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).
• High school diploma or GED is preferred

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.

Skills

Customer service mindset

Strong communication

Teamwork

Education

High school diploma or GED

Tools

Orders App

SIMS

Forklift Certification

Job description

Lowe's Companies, Inc. is seeking a store operations associate to pick, stage, and fulfill customer orders with accuracy and timeliness.

You will maintain clean, organized staging areas, uphold safety requirements for powered equipment, and assist customers by directing them to the right associates. Responsibilities include using the Orders App, ensuring SIMS compliance, and collaborating with leadership to resolve short picks while completing administrative tasks and reporting safety concerns