Forklift-Certified Fulfillment Associate (Customer-First)

Lowe's Companies, Inc.; Willis (TX); On-site; USD 32,000 - 40,000; Full time

Job summary

Lowe's Companies, Inc. in Willis, TX is hiring for a warehouse associate to pick, stage, inspect, and fulfill customer orders with speed and accuracy. You will keep staging areas organized and safe while helping customers by directing them to the right associates.

You will operate powered equipment, maintain certifications, and support inventory accuracy using the Orders App and SIMS compliance. Strong communication and teamwork are essential, and you may perform additional duties to support

Qualifications

• 6 months of experience using a computer and inputting/modifying information
• 6 months of experience using common retail technology (smartphones/tablets)
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required)

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by selecting high quality items, validating orders, answering questions, and connecting customers with the right associates.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App and SIMS compliance, and partner with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.

Skills

Computer experience

Retail tech experience

Education

High school diploma or GED

Tools

Counterbalance Forklift Certification

Order Picker Certification

Narrow Aisle Reach Truck Certification

Job description

Lowe's Companies, Inc. in Willis, TX is hiring for a warehouse associate to pick, stage, inspect, and fulfill customer orders with speed and accuracy. You will keep staging areas organized and safe while helping customers by directing them to the right associates.

You will operate powered equipment, maintain certifications, and support inventory accuracy using the Orders App and SIMS compliance. Strong communication and teamwork are essential, and you may perform additional duties to support