Fulfillment Operations Supervisor

AIT Worldwide Logistics, INC.; Itasca (IL); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

401(k)

Paid parental leave

Dental

Job summary

AIT Worldwide Logistics is seeking a Fulfillment Supervisor in Itasca, IL to lead order entry, administration, and shipping processes. You will create shift schedules, oversee training, and ensure adherence to company policies and procedures.

You will coordinate with internal teams and clients on labeling, cost models, and 3PL Central WMS reporting while driving continuous process improvements and quality control across the fulfillment function.

Qualifications

• High School Diploma or GED required.
• 3+ years fulfillment/warehouse operations experience.
• 1+ years domestic, international and cartage freight forwarding warehousing experience.
• Microsoft Office (Word, Excel, Outlook) knowledge.
• Forklift Certification required.

Responsibilities

• Supervise the process of fulfillment of orders by; managing the receipt, keying, and processing of orders or changes and determining departmental budgets and costs.
• Organize customer product labeling/fulfillment requests and create proper cost model.
• Work with other internal departments to make sure orders are filled according to agreed time lines.
• Work with Operations Manager on coordinating customer roll outs.
• Work closely with customers and internal team on 3PL Central WMS software & report development.
• Assist in escalation request, research, and address issues with employees. Update process to fit resolutions and continue process improvement flow.
• Manage and assign work schedules, monitor overtime and time off request to assure department coverage based on business needs
• Assign quarterly and annually goals and monitor employee's goals progress
• Track product expiration dates with picture evidence to expand quality control capabilities
• Performs other duties as assigned
• Complies with all policies and standards

Education

High School Diploma or GED

Job description

AIT Worldwide Logistics is seeking a Fulfillment Supervisor in Itasca, IL to lead order entry, administration, and shipping processes. You will create shift schedules, oversee training, and ensure adherence to company policies and procedures.

You will coordinate with internal teams and clients on labeling, cost models, and 3PL Central WMS reporting while driving continuous process improvements and quality control across the fulfillment function.