Fulfillment Lead: Global Logistics & Team Coach

AIT Worldwide Logistics, Inc.; Fairburn (GA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical Insurance

Health Savings Account

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k)

Tuition Reimbursement

Paid Vacation

Parental Leave

Pet Insurance

Job summary

AIT Worldwide Logistics, Inc. in Georgia is seeking a Fulfillment Supervisor to oversee order entry, administration, and shipping within the fulfillment team, ensuring tasks align with policies and procedures.

You will create shift schedules, manage workloads, monitor overtime, and coordinate with internal departments to meet timelines, while supporting continuous process improvement and quality control. The role requires 3+ years in fulfillment/warehouse operations, forklift certification, and

Qualifications

• 3+ years experience in fulfillment and warehouse operations.
• 1+ years experience in domestic, international and cartage freight forwarding warehousing services.

Responsibilities

• Supervise the process of fulfillment of orders by managing receipt, keying, and processing of orders or changes and determining departmental budgets and costs.
• Organize customer product labeling/fulfillment requests and create proper cost model.
• Work with other internal departments to ensure orders are filled according to agreed time lines
• Work with Operations Manager on coordinating customer roll outs
• Work closely with customers and internal team on 3PL Central WMS software & report development
• Assist in escalation requests, research, and address issues with employees; update processes for resolutions and continuous improvement
• Manage and assign work schedules, monitor overtime and time-off requests to assure department coverage
• Track product expiration dates with picture evidence to expand quality control capabilities
• Performs other duties as assigned
• Complies with all policies and standards

Skills

Fulfillment operations

Microsoft Office

Education

High School Diploma or GED

Tools

MS Office

Job description

AIT Worldwide Logistics, Inc. in Georgia is seeking a Fulfillment Supervisor to oversee order entry, administration, and shipping within the fulfillment team, ensuring tasks align with policies and procedures.

You will create shift schedules, manage workloads, monitor overtime, and coordinate with internal departments to meet timelines, while supporting continuous process improvement and quality control. The role requires 3+ years in fulfillment/warehouse operations, forklift certification, and