Fulfillment Operations Specialist

School Basics; New York (NY); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Medical benefits available

Opportunities for growth

Direct hire with School Basics

Job summary

School Basics is seeking a Fulfillment Operations Specialist to ensure smooth order flow from inventory to delivery. You will collaborate with the Warehouse Manager, Logistics, and Operations to manage inventory across hubs and streamline daily workflows.

The role values ownership, reliability, and a proactive, hands-on approach in a fast-moving environment, with a Monday–Friday schedule and a $60,000 annual salary.

Qualifications

• 3+ years of experience in operations, logistics, retail management, customer support, or similar fast-paced setups.
• Strong communication skills and proactive collaboration with cross-functional teams.
• Tech-savvy with the ability to quickly learn inventory systems and operational tools.
• Work authorization to work in the United States.
• Reliable and punctual, capable of consistent on-time performance.

Responsibilities

• Own Order Fulfillment: oversee picking, packaging, and dispatch prep to ensure accuracy and on-time shipping.
• Coordinate inventory across multiple warehouse locations to track components and complete orders.
• Verify and audit incoming inventory before shipping.
• Keep data crisp by updating order statuses in real time.
• Troubleshoot bottlenecks and inventory gaps with team leads.
• Run daily ops with the Warehouse Manager to maintain momentum.

Skills

Strong Communicator

Tech-Savvy

Ownership Mindset

Reliable & Punctual

Education

College degree (preferred)

Job description

Schedule: Monday–Friday, 9:00 AM–5:00 PM

Compensation: $60,000 Annually, occasional overtime may be required and is included as part of the compensation package

Employment: Full-Time

About the Role

We’re looking for an organized, proactive, and hands-on Fulfillment Operations Specialist to keep our logistics tight and our customers happy. In this role, you’ll be the operational connective tissue making sure every order moves smoothly from inventory to out-the-door delivery.

You’ll collaborate closely with our Warehouse Manager, Logistics team, and Operations Manager to manage inventory across multiple hubs and streamline everyday workflows. This isn’t a pure desk job or a pure warehouse gig—it’s a dynamic mix of operational management, cross-team coordination, and rolling up your sleeves when needed.

If you’re someone who takes real ownership of your work, thrives in a fast-moving environment, and loves turning messy logistics into smooth systems, you’ll fit right in.

Key Responsibilities

• Own Order Fulfillment: Oversee picking, assembly, packaging, and dispatch prep to ensure every order goes out on time and 100% accurate.
• Connect the Hubs: Coordinate inventory across multiple warehouse locations to track down components, solve shortages, and complete orders.
• Verify & Audit: Track incoming inventory in our receiving system to ensure every component is logged and accounted for before shipping.
• Keep Data Crisp: Update order statuses in real time within our fulfillment systems, accurately tracking partial shipments and outstanding items.
• Troubleshoot on the Fly: Spot bottlenecks, inventory gaps, and discrepancies early—then partner with team leads to fix them fast.
• Run Daily Ops: Work hand-in-hand with the Warehouse Manager to set daily priorities and keep operational momentum high.

What We're Looking For

Above all, we value mindset over a specific career path. We’re looking for someone upbeat, dependable, super-organized, and driven by a strong sense of ownership.

• 3+ Years of Experience: Background in any structured, professional environment is welcome. If you’ve worked in operations, logistics, retail management, customer support, or similar fast-paced setups, that’s a big plus.
• Tech-Savvy & Adaptable: Quick to pick up new software, inventory systems, and operational tools without needing hand-holding.
• Strong Communicator: Clear, prompt, and proactive when coordinating with teams and keeping everyone aligned.
• Work Authorization: Must be a U.S. Citizen or Permanent Resident.
• Reliable & Punctual: Someone team members can depend on to show up and execute consistently.

Nice to Have:

• College degree (preferred, but real-world execution matters most).
• Bilingual in English and Spanish.
• Prior experience in fulfillment, warehouse, logistics, retail or team leadership.
• $60,000 USD annual salary
• Monday–Friday, 9:00 AM–5:00 PM; weekends off. Occasional overtime may be required and is included as part of the salary
• Medical benefits available
• Opportunities for growth
• Direct hire with School Basics

Location & Commute

• Street and nearby parking are available, although there is no dedicated company parking.
• We strongly prefer candidates based in Brooklyn, Queens, or Lower Manhattan. The facility is located a 10-minute walk from the nearest public transit stop. Candidates should have reliable transportation to reach location.