VP, Consolidation and Fulfillment

Hub Group; United States; On-site; USD 212,000 - 259,000; Full time

Benefits offered by this job

Medical

Dental

Vision

FSA

EAP

Life & AD&D Insurance

Disability

Paid Time Off

Paid Holidays

Job summary

Hub Group is seeking an exceptional operations leader to oversee a 16-site warehousing and fulfillment network. Responsibilities include establishing a standardized operating system, driving performance via SOPs and KPIs, and ensuring on-time delivery against customer SLAs.

You will partner with Account Management to strengthen client partnerships and identify growth opportunities. The role requires a track record in labor productivity, WMS implementations (Manhattan Scale preferred), and

Qualifications

• Bachelor's degree or higher in a related field.
• 15+ years of progressive leadership experience in warehousing or distribution.
• Significant multi-site leadership in 3PL/fulfillment environments.
• Proven track record in labor productivity, standards, and process optimization.
• Experience leading WMS transformations and deploying automation/AI solutions.
• Strong executive communication and stakeholder management.

Responsibilities

• Lead all warehouse, fulfillment, and cross-dock operations across a 16-site network.
• Establish and sustain a consistent operating system driving accountability, visibility, and execution.
• Drive disciplined performance management via SOPs, routines, and KPI governance.
• Own operational performance against SLAs and contractual commitments.
• Partner with Account Management to strengthen customer relationships and drive growth.
• Cultivate a customer-centric culture delivering continuous value.

Skills

Executive leadership

5+ multi-site leadership

Change management

Customer relations

Process optimization

Automation & AI adoption

Executive communication

Labor productivity improvement

Education

Bachelor's degree in Supply Chain, Engineering, Business, Operations Management, or related field

Tools

Manhattan Scale WMS

Job description

• Lead all warehouse, fulfillment, and cross-dock operations across a diverse 16-site network.
• Establish and sustain a consistent operating system that drives accountability, visibility, and execution excellence across all facilities.
• Drive disciplined performance management through standardized operating procedures, leadership routines, and KPI governance.
• Own operational performance against all customer service level agreements and contractual commitments.
• Partner with Account Management to strengthen customer relationships, support customer retention, and identify opportunities for growth.
• Drive a customer-centric culture that proactively identifies and delivers continuous value to customers.

Customer Excellence

• Drive productivity improvements through engineered standards, workforce planning, process discipline, and performance management.
• Build a culture where quality, productivity, service, and safety expectations are clearly defined and consistently achieved.
• Partner with Warehouse Enablement & Engineering to co-create Hub’s next generation of Manhattan’s Scale WMS and build a roadmap for deployment and adoption that drives improved productivity and quality execution across the network.
• Drive process standardization and system utilization to improve execution, inventory accuracy, and operational visibility.
• Partner with Warehouse Enablement & Engineering to co-create and deploy opportunities to leverage right-fit automation and AI adoption to improve proactivity, labor cost reduction, productivity, safety, and scalability.
• Partner with Warehouse Enablement & Engineering to develop scalable operating standards and continuous improvement initiatives leveraging Lean and Six Sigma Principles to build a Hub Way for standard work and consistent operations.
• Implement structured problem-solving methodologies that drive sustainable performance improvements and cost efficiencies.
• Ensure best practices are identified, standardized, and leveraged throughout the network.
• Own financial performance of the warehouse network and ensure achievement of productivity, profitability, and customer service objectives.
• Develop annual operating plans, labor budgets, and productivity targets.
• Partner with Finance, Commercial, and Engineering teams to improve customer profitability and operational scalability.
• Support pricing, customer renewals, and new business pursuits through operational expertise and cost modelling.

Job Description

Essential Job Functions:

Operational Leadership

• Lead all warehouse, fulfillment, and cross-dock operations across a diverse 16-site network.
• Establish and sustain a consistent operating system that drives accountability, visibility, and execution excellence across all facilities.
• Drive disciplined performance management through standardized operating procedures, leadership routines, and KPI governance.
• Own operational performance against all customer service level agreements and contractual commitments.
• Partner with Account Management to strengthen customer relationships, support customer retention, and identify opportunities for growth.
• Drive a customer-centric culture that proactively identifies and delivers continuous value to customers.

Customer Excellence

Labor Productivity & Process Management

• Drive productivity improvements through engineered standards, workforce planning, process discipline, and performance management.
• Build a culture where quality, productivity, service, and safety expectations are clearly defined and consistently achieved.
• Technology & Automation
• Partner with Warehouse Enablement & Engineering to co-create Hub’s next generation of Manhattan’s Scale WMS and build a roadmap for deployment and adoption that drives improved productivity and quality execution across the network.
• Drive process standardization and system utilization to improve execution, inventory accuracy, and operational visibility.
• Partner with Warehouse Enablement & Engineering to co-create and deploy opportunities to leverage right-fit automation and AI adoption to improve proactivity, labor cost reduction, productivity, safety, and scalability.

Continuous Improvement

• Partner with Warehouse Enablement & Engineering to develop scalable operating standards and continuous improvement initiatives leveraging Lean and Six Sigma Principles to build a Hub Way for standard work and consistent operations.
• Implement structured problem-solving methodologies that drive sustainable performance improvements and cost efficiencies.
• Ensure best practices are identified, standardized, and leveraged throughout the network.

Financial Ownership

• Own financial performance of the warehouse network and ensure achievement of productivity, profitability, and customer service objectives.
• Develop annual operating plans, labor budgets, and productivity targets.
• Partner with Finance, Commercial, and Engineering teams to improve customer profitability and operational scalability.
• Support pricing, customer renewals, and new business pursuits through operational expertise and cost modeling.

Culture & Talent Development

• Build a culture of belonging, accountability, and engagement across all warehouse operations.
• Develop high-performing operational leaders through coaching, succession planning, and leadership development.
• Foster an environment where employees are empowered to contribute, grow, and deliver exceptional results.
• Champion safety as a core organizational value and ensure compliance with all company and regulatory requirements.

Minimum Qualifications

• Bachelor's degree in Supply Chain, Engineering, Business, Operations Management, or related field.
• 15+ years of progressive leadership experience in warehousing, fulfillment, contract logistics, distribution, or supply chain operations.
• Significant multi-site leadership experience within a complex 3PL, omnichannel fulfillment, or distribution environment.
• Proven success leading diverse operational models including e-commerce, direct-to-consumer, B2B distribution, dedicated operations, and cross-dock networks.
• Experience improving labor productivity through engineered standards, operational discipline, and process optimization.
• Demonstrated success leading warehouse management system transformations, preferably within Manhattan Scale.
• Experience evaluating and deploying warehouse automation and technology solutions.
• Strong leadership, change management, and customer relationship management capabilities.
• Standing up new dedicated or multiclient facilities and start up operations
• Executive level communication

Salary:

Up to $235,000/year base salary + Bonus and Equity Program Eligibility

This is an estimated range based on the circumstances at the time of posting, however it may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand.

Benefits We Offer a Comprehensive Benefits Plan Including

• Medical
• Dental
• Vision
• Flexible Spending Account (FSA)
• Employee Assistance Program (EAP)
• Life & AD&D Insurance
• Disability
• Paid Time Off
• Paid Holidays