Fulfillment Operations Lead – Pharmacy Logistics

Blink Health; Coraopolis (Allegheny County); On-site; USD 120,000 - 160,000; Full time

Job summary

Blink Health in Pittsburgh, PA is seeking a Senior Manager, Fulfillment Operations (Pharmacy) to own logistics and workflow for our mail order dispensing pharmacy. You will plan and oversee facility layout, inventory movement, supply chain coordination, and inbound/outbound logistics to ensure an exceptional patient experience and a well‑stocked operation.

Lead a team of non‑clinical staff and partner with the Pharmacist‑in‑Charge to align operations with regulated workflows.

Qualifications

• 7+ years of leadership experience in warehouse, fulfillment, or logistics operations; experience in central fill pharmacy workflows or pharmaceutical inventory is preferred.
• Proven ability to optimize fulfillment operations and implement technology-driven improvements.
• Experience with Lean, Six Sigma, or other process improvement methodologies is a plus.
• Strong people management skills with a track record of building and leading high-performing teams.
• Expertise in inventory control, supply logistics, and vendor relationship management.
• Strong analytical skills and data-driven decision-making abilities.
• Excellent organizational, communication, and problem-solving skills.
• Proficiency in warehouse systems, productivity dashboards (e.g. Tableau), and Microsoft Excel/Google Sheets.
• Must be located in or willing to relocate to the Pittsburgh, PA area (Coraopolis).

Responsibilities

• Meet/exceed daily SLAs and cut-off times; ensure consistent, predictable operational performance.
• Oversee the physical flow of inventory and materials, including receiving, staging, storage, and outbound packaging support.
• Establish and maintain daily workflow processes, including station prep checklists, staging quotas, replenishment schedules, and end-of-day protocols.
• Monitor intraday throughput and fulfillment SLAs; adjust labor based on real-time performance data.
• Design and manage a safe, scalable facility layout that supports high-throughput operations.
• Ensure smooth material flow from receiving through outbound to minimize travel time and congestion.
• Support implementation of automation and technology systems (barcode scanners, conveyors).
• Oversee flow of inventory including forecasting, receiving, storage, and replenishment; vendor coordination.
• Lead inventory control programs, including cycle counts and reconciliations.
• Directly manage a team of non-clinical staff, set daily goals, provide coaching, and ensure SOPs and safety.
• Collaborate with PIC to align non-clinical operations with regulated workflows; work with Facilities, IT, and Procurement to ensure continuity.

Skills

Leadership

Process improvement

Analytical thinking

Communication

Tools

Tableau

Excel/Sheets

Job description

Blink Health in Pittsburgh, PA is seeking a Senior Manager, Fulfillment Operations (Pharmacy) to own logistics and workflow for our mail order dispensing pharmacy. You will plan and oversee facility layout, inventory movement, supply chain coordination, and inbound/outbound logistics to ensure an exceptional patient experience and a well‑stocked operation.

Lead a team of non‑clinical staff and partner with the Pharmacist‑in‑Charge to align operations with regulated workflows.