Fulfillment Operations Lead - Night Shift, Growth & Impact

ShipBob, Inc.; Dallas (TX); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Health Insurance

Parental Leave

Paid Holidays

Flexible Time Off

Job summary

ShipBob, Inc. is seeking an Operations Manager for Fulfillment Operations in Fort Worth, TX. You will lead staff, drive productivity, and ensure customer satisfaction while managing safety and compliance across receiving, storage, and shipping processes.

You will report to the Senior Operations Manager, Fulfillment Operations and collaborate cross‑functionally to hit revenue goals and improve efficiency. This role offers a base salary and bonus eligibility within a high‑growth, transparent

Qualifications

• 4+ years of leadership experience.
• Degree in Business, Operations, Supply Chain, General Management or a related field, preferred.
• Experience with safety procedures within a distribution center environment.
• Established track record of ownership and delivering results.
• Understanding of Lean and Six Sigma.
• Ability to lift up to 50 lbs and stand/walk for 8–10 hr shifts.

Responsibilities

• Direct several operational aspects including distribution operations, customer service, human resources, and recruiting.
• Ensure that we meet and exceed our merchant’s expectations.
• Manage performance KPIs, identify and track key metrics and plan continuous improvement efforts for your facility.
• Use data driven reports and analyses to identify avenues for continuous improvement and propose solutions that meet challenges and leverage growth opportunities.
• Hire, train, coach and motivate team members in your facility; you will be responsible for setting the team’s goals and managing them.
• Establish, follow and enforce safety standards and procedures in compliance with a healthy work environment and legal requirements.
• Share knowledge with other locations and headquarters on effective practices, competitive intelligence, business opportunities and needs.
• Accountable for ensuring that all operational processes, including receiving, storage, handling, and shipping, maintain the safety, quality, and legality of products. Supports adherence to standard operating procedures and ensures timely escalation of any product‑related issues.

Skills

Leadership

Ownership

Lean Six Sigma

People management

Safety awareness

Education

Business/Operations degree

Job description

ShipBob, Inc. is seeking an Operations Manager for Fulfillment Operations in Fort Worth, TX. You will lead staff, drive productivity, and ensure customer satisfaction while managing safety and compliance across receiving, storage, and shipping processes.

You will report to the Senior Operations Manager, Fulfillment Operations and collaborate cross‑functionally to hit revenue goals and improve efficiency. This role offers a base salary and bonus eligibility within a high‑growth, transparent