Fulfillment Ops Manager - Data-Driven Leader (2nd Shift)

ShipBob, Inc.; Town of Bethlehem (NY); Sur place; USD 85 000 - 90 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, Vision & Basic Life

Paid Maternity/Parental Leave

Paid Holidays & Flexible Time Off

Résumé du poste

ShipBob, Inc. is seeking an Operations Manager, Fulfillment Operations to lead staff, foster a positive work environment, and drive revenue goals.

You will manage multiple operational facets, including distribution, customer service, HR, and recruiting, with a hands-on approach and a focus on continuous improvement. The role reports to the Senior Operations Manager, Fulfillment Operations, with backup to that position.

Qualifications

• 4+ years of leadership experience.
• Experience with safety procedures in a distribution center.
• Lean and Six Sigma understanding.
• Ability to lift up to 50 lbs and stand for long shifts.

Responsabilités

• Direct several operational aspects including distribution operations, customer service, human resources, and recruiting.
• Ensure we meet and exceed merchant expectations.
• Manage performance KPIs and drive continuous improvement.
• Use data-driven reports to identify growth opportunities and propose solutions.
• Hire, train, coach and motivate team members; set and manage goals.
• Enforce safety standards and ensure a healthy work environment.

Connaissances

Leadership

People Management

Data-driven

Formation

Degree in Business/Operations/Supply Chain

Description du poste

ShipBob, Inc. is seeking an Operations Manager, Fulfillment Operations to lead staff, foster a positive work environment, and drive revenue goals.

You will manage multiple operational facets, including distribution, customer service, HR, and recruiting, with a hands-on approach and a focus on continuous improvement. The role reports to the Senior Operations Manager, Fulfillment Operations, with backup to that position.