Fulfillment Operations Lead (Multi-Site)

UCP WORK, Inc.; Santa Maria (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

Momentum WORK, Inc. is seeking a Fulfillment Manager to lead our fulfillment operations and warehouse teams in California. You will oversee order accuracy, inventory control, and timely shipping while supporting program participants in developing vocational skills.

You will collaborate with leadership to drive efficiency, capacity planning, and business growth, ensuring safety and compliance across the warehouse and related systems.

Qualifications

• Knowledge of inventory control and shipping/receiving procedures.
• Proficiency with Microsoft Excel and Packiyo.
• Experience using warehouse management/fulfillment software.
• Ability to operate warehouse equipment or supervise those who do.
• Strong confidentiality and data handling practices.

Responsibilities

• Oversee daily fulfillment operations to ensure on-time, accurate orders.
• Collaborate to improve efficiency, capacity, and growth, including costs and staffing.
• Maintain relationships with customers; serve as primary contact for orders and shipping.
• Supervise warehouse staff; ensure a safe, organized, compliant workspace.
• Use fulfillment software and reporting tools to track orders, inventory, and billing.

Skills

Leadership

Staff supervision

Communication

Problem solving

Training

Education

High school diploma

Tools

Packiyo

Microsoft Excel

WMS software

Job description

Momentum WORK, Inc. is seeking a Fulfillment Manager to lead our fulfillment operations and warehouse teams in California. You will oversee order accuracy, inventory control, and timely shipping while supporting program participants in developing vocational skills.

You will collaborate with leadership to drive efficiency, capacity planning, and business growth, ensuring safety and compliance across the warehouse and related systems.