Fulfillment Operations Lead — Multi-Channel DC

Eyebobs; Vernon Hills (IL); On-site; USD 45,000 - 55,000; Full time

Job summary

Europa Eyewear in Vernon Hills, IL seeks a hands-on Lead to oversee daily fulfillment operations for eyebobs across B2B and DTC channels, including receiving, inventory control, order fulfillment, packing, shipping, and returns, plus managing the in-house optical lab.

You will lead a small team of about six, optimize processes, drive KPIs such as accuracy and on-time shipping, and partner with supply chain, wholesale and retail teams to deliver dependable service.

Qualifications

• High school diploma or equivalent required.
• Five+ years in warehouse or distribution center operations with team leadership in a high-volume setting.
• Proficiency with Microsoft Office; Shopify and NetSuite preferred.

Responsibilities

• Lead receiving, inventory control, picking, packing, shipping and returns across B2B and DTC.
• Manage day-to-day brand operations with a team of ~6; plan labor and onboarding.
• Implement SOPs to improve efficiency and accuracy; monitor KPIs for on-time shipping.
• Collaborate with supply chain, wholesale and retail teams to ensure seamless operations.
• Address staffing, workflow bottlenecks and disruptions with decisive problem solving.

Skills

Warehouse operations

Team leadership

Inventory control

Microsoft Office

Shopify

NetSuite

Education

High school diploma

Tools

Shopify

NetSuite

Microsoft Office

Job description

Europa Eyewear in Vernon Hills, IL seeks a hands-on Lead to oversee daily fulfillment operations for eyebobs across B2B and DTC channels, including receiving, inventory control, order fulfillment, packing, shipping, and returns, plus managing the in-house optical lab.

You will lead a small team of about six, optimize processes, drive KPIs such as accuracy and on-time shipping, and partner with supply chain, wholesale and retail teams to deliver dependable service.