Fulfillment Operations Lead – Guest Experience Focus

Roundel; Stevens Point (WI); On-site; USD 28,585 - 31,340; Part time

Benefits offered by this job

Comprehensive health benefits

401(k)

Employee discount

Paid vacation

Job summary

Roundel is seeking a Fulfillment Operations Team Leader in Stevens Point, WI. This role involves leading a team to ensure guests receive their orders on time while maintaining a friendly and efficient environment.

Key responsibilities include managing workload, training team members, and delivering exceptional guest service. The ideal candidate will have a high school diploma, a welcoming attitude, and a preference for retail experience. A variable work schedule is required.

Qualifications

• Must be at least 18 years of age or older.
• Previous retail experience preferred.
• Ability to work independently and as part of a team.

Responsibilities

• Deliver guest experience commitments to create a welcoming environment.
• Lead team of hourly members and manage workload efficiently.
• Ensure compliance with safety and operational standards.

Skills

Guest service fundamentals

Retail business fundamentals

Workload planning

Team leadership

Effective communication

Education

High school diploma or equivalent

Job description

Roundel is seeking a Fulfillment Operations Team Leader in Stevens Point, WI. This role involves leading a team to ensure guests receive their orders on time while maintaining a friendly and efficient environment.

Key responsibilities include managing workload, training team members, and delivering exceptional guest service. The ideal candidate will have a high school diploma, a welcoming attitude, and a preference for retail experience. A variable work schedule is required.