Fulfillment Operations Lead

NSP

Spanish Fork (UT)

On-site

USD 55,000 - 75,000

Full time

7 days ago

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Job summary

Nature's Sunshine is seeking a Fulfillment Supervisor to oversee daily fulfillment operations at our Utah facility. The role directs fulfillment staff, coordinates staffing and priorities, and ensures orders are processed accurately and on time.

Collaboration with Customer Service, Warehouse Operations, Inventory Control, Transportation, and Quality is essential to sustain quality and service levels. The position requires leadership, strong communication, and the ability to coach employees in a

Qualifications

Supervise daily fulfillment operations and staff.
Ensure orders are processed accurately and on time.
Coordinate staffing, workload, and priorities to meet service levels.
Coach and develop employees through feedback and performance management.
Collaborate with multiple departments to resolve issues and maintain quality.

Responsibilities

Supervise picking, packing, shipping, and inventory movements.
Ensure compliance with shipping procedures, inventory controls, and GMP expectations.
Maintain service levels and accurate order execution.
Provide day-to-day leadership and direction to fulfillment staff.
Coach employees through ongoing training and performance management.
Address operational challenges in a fast-paced environment.
Partner with Customer Service, Warehouse Ops, Inventory Control, Transportation and Quality.