Fulfillment Manager - 2nd Shift

Saddle Creek Logistics Services; Walton (KY); In loco; USD 70.000 - 100.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, Vision

HSA

401(k) match

Vacation and holidays

Tuition reimbursement

Life insurance

Short-term disability

Descrizione del lavoro

Saddle Creek Logistics Services in Walton, KY is seeking a Fulfillment Manager to lead a team of Supervisors and warehouse staff in a fast-paced environment, ensuring daily and short-term plans align with operational goals. You will maintain safety, drive improvements, manage customer relationships, and define inventory controls and KPI reporting.

A degree in supply chain or related field and 5–7 years of leadership in fulfillment preferred.

Competenze

• Bachelor’s degree in supply chain, business, or related field preferred.
• 5–7+ years of leadership experience in a fulfillment or distribution setting.
• Experience with OMS/WMS/LMS and proficiency in Microsoft Office.

Mansioni

• Lead multiple Fulfillment Supervisors and leads, guiding daily operations.
• Maintain safety, quality, and productivity to meet service levels.
• Develop inventory control processes, audits, and KPI dashboards.
• Collaborate with customers through regular communication and partnerships.
• Drive continuous improvements to reduce shrink and improve turns.

Conoscenze

Leadership

Supply chain

ERP/WMS

MS Office

Communication

Formazione

Bachelor's in Supply Chain Management

Strumenti

Order Management System

Warehouse Management System

Labor Management System

Descrizione del lavoro

Why Work for Saddle Creek?Saddle Creek Logistics Services succeeds by promoting a diverse, friendly, and respectful teamwork environment. As a vital service provider, we not only make a difference in our community but offer our associates opportunities to enhance their skills, build meaningful careers and end each day with a sense of accomplishment. If you’re looking for a family-oriented company that lives by its values and offers competitive pay and benefits, join our team today.Note that if you are viewing this posting on an external job board (such as Indeed, LinkedIn, ZipRecruiter, etc.), unless specifically stated in the posting, the provided salary estimates may not be accurate as they are not provided by Saddle Creek. Our recruiters look forward to speaking with you about your background, skills, and compensation requirements.Department: Fulfillment OperationsLocations: Walton, KYShift: Sunday - Thursday, 5pm-1:30amPosition DescriptionThe Fulfillment Manager is responsible for building a team of high-performing Supervisors in a fast-paced fulfillment environment. This role is responsible for delivering and executing daily and short-term plans to achieve operational and business objectives.ResponsibilitiesManage multiple Fulfillment Supervisors, Warehouse Leads, full-time/temporary associatesBuild and manage a relationship with customers by maintaining regular communication and partnership.Maintain safety, customer service, and productivity standards daily.Promote constant and measurable improvement; teach and enforce SCLS’ Quality Policy at all times.Communicate to operations’ staff in areas such as: objectives, policies, procedures, safety methods, practices, programs, etc.Create and maintain inventory control, audit and cycle count procedures, ensuring accuracy, consistency and alignment with company policies and procedures.Perform, maintain, track and report inventory adjustment and relevant findings.Recommend operational process improvements and develop strategies to enhance performance, systems, accuracy levels and inventory touch points.Manage the overall performance of the supply chain related to inventory accuracy and control.Lead definition and deployment of physical inventory count methodology.Manage integrity of inventory data in enterprise resource planning (ERP) and warehouse management system (WMS).Define and implement inventory control key productivity indicators (KPI’s)Develop standard operating procedures and business processes related to inventory control activities.Manage inventory claims process and support inventory loss investigations.Develop inventory reporting management dashboards.Implement improvement processes and systems to reduce inventory shrinkage and maximize turns.Perform other duties as assigned.QualificationsEducation/ExperienceHigh School diploma/GED requiredBachelor’s Degree in Supply Chain Management, Business, or related field preferred5-7+ years of leadership experience preferably in a fulfillment operation or distribution environment reqiuredPrior supervisory experience in a fulfillment operation is preferredMust have experience with an Order Management System, Warehouse Management System, and/or Labor Management System. Must be proficient in Microsoft Office including Word, Excel and PowerPointKnowledge, Skills and AbilitiesAbility to adjust strategy on the fly while functioning in a high-stress environment to obtain operational goalsAbility to understand the life cycle of the fulfillment business and how it pertains to each unique customerAbility to build a cohesive team that exemplifies SCLS’ values and operates to support SCLS’ mission statementStrong written and verbal communications skillsAbility to identify and understand problems, challenges, and opportunities by analyzing and comparing data to reach a proper conclusionAbility and passion to deliver excellent customer service and develop mutually benefiting relationships with all partnersAbility to influence change management and operational performance from areas outside of his/her direct controlAbility to write reports, business correspondence, and procedure manualsAbility to plan, organize, and manage multiple projects and set prioritiesAbility to effectively present information and respond to questions from groups of Managers, Clients and publicAbility to read, analyze, and interpret policies and contracts#LI-EP1.Benefits:Benefits package including medical, dental, vision, HSA, and medical reimbursementAnnual bonus eligibility401(k) matchVacation and holiday payEmployee assistance and identity theft protectionCareer development and opportunity for internal promotionsTuition reimbursement for further educationCompany paid life insurance and short term disabilitySaddle Creek is an Equal Opportunity employer and an Affirmative Action employer, as required by law. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breastfeeding and related medical conditions), mental or physical disability, medical condition, military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders. View the EEO poster here . View the E-Verify Posting here .Saddle Creek is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability to search and apply for a career opportunity, please send an e-mail to [e-mail] and let us know your contact information and the nature of your request.