Fulfillment Lead & Team Coach

Jacksons Food Stores; Caldwell (ID); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401k match

Tuition reimbursement

On demand pay

Employee referral bonus

Scholarship programs

Store discounts

Paid time off

Job summary

Capitol Distributing in Caldwell, Idaho, is seeking a Fulfillment Lead to balance hands-on warehouse work with leadership on the floor. The role drives productivity, safety, and quality while coaching staff and supporting Supervisors to meet daily production and customer service goals.

Flexibility to work varying shifts, weekends, holidays, and overtime is required. This position serves as a stepping stone in Capitol’s leadership pipeline, developing strong performers for future supervisory

Qualifications

• High school diploma or equivalent preferred.
• Previous warehouse distribution experience preferred.
• Previous leadership experience preferred.
• Understanding of warehouse fulfillment and distribution operations.
• Excellent communication, organization, and problem-solving skills.
• Ability to balance personal productivity with leadership responsibilities.
• Ability to coach employees while maintaining operational performance.
• Ability to operate warehouse equipment or become certified on required equipment.
• Strong attendance, reliability, and professionalism.
• Flexibility to work varying shifts, weekends, holidays, and overtime as business needs require.

Responsibilities

• Serve as a working lead performing Fulfillment Clerk duties while maintaining leadership responsibilities.
• Meet or exceed individual productivity and quality expectations.
• Lead by example through consistent performance and professionalism.
• Help maintain efficient workflow throughout assigned areas.
• Monitor workflow with emphasis on the Production team.
• Communicate staffing needs and operational challenges to Supervisors.
• Assist in balancing labor resources as priorities change during shifts.
• Recognize bottlenecks early and implement solutions to maintain production flow.
• Serve as primary resource for Fulfillment Clerks during daily operations.
• Coach employees on productivity, safety, and quality standards.
• Assist with training and mentoring new team members.
• Promote teamwork and collaboration across departments.
• Promote safety as everyone’s responsibility.
• Ensure compliance with company policies and safety procedures.

Skills

Leadership

Communication

Problem-solving

Flexibility

Coaching

Education

High school diploma or equivalent

Job description

Capitol Distributing in Caldwell, Idaho, is seeking a Fulfillment Lead to balance hands-on warehouse work with leadership on the floor. The role drives productivity, safety, and quality while coaching staff and supporting Supervisors to meet daily production and customer service goals.

Flexibility to work varying shifts, weekends, holidays, and overtime is required. This position serves as a stepping stone in Capitol’s leadership pipeline, developing strong performers for future supervisory