Fulfillment & Inventory Ops Lead, Data & Automation

Havenly Brands (Havenly, Interior Define, Burrow, The Citizenry, The Inside, and St. Frank); Denver (CO); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health benefits

Generous PTO

Paid parental leave

Free design services

Furniture discounts

Merchandise credits

401K

Job summary

Havenly Brands in Denver, CO is seeking a data‑driven operations leader to own end‑to‑end fulfillment and inventory for our O&O brands. You’ll partner with data and engineering to build scalable pipelines, dashboards, and API connections while driving automation and SOPs across the supply chain.

The role requires hands‑on problem solving, strong analytical skills, and a bias toward action. Travel to partner sites is required approximately every other month, with a competitive rewards package.

Qualifications

• Experience in operations, supply chain, logistics, e-commerce, or a related field.
• Demonstrated analytical skills; you can pull, manipulate, and interpret data (spreadsheets, SQL, Python, or similar).
• Real exposure to APIs, automation tools, or scripting to solve operational or data problems.
• Strong organizational skills and attention to detail: you follow through, flag issues early, and keep systems clean.
• Ability to manage multiple workstreams simultaneously without dropping balls.

Responsibilities

• Own fulfillment execution for O&O brands, ensuring accurate and timely order processing through 3PL partners.
• Maintain inventory accuracy across NetSuite, 3PL WMS systems, and internal tools; build monitoring for discrepancies.
• Define and hold SLAs from PO placement through inventory availability, returns processing, and order shipment.
• Own end-to-end returns operations from inbound receipt to disposition routing and resale channel execution.
• Escalation point for inventory and fulfillment exceptions; stay hands-on to resolve them.
• Manage 3PL performance with a data-first lens; track trends and drive accountability.
• Partner with Planning and Finance on inventory reconciliation, audits, and forecasting inputs.
• Define Transfer Order protocols for Studio & Retail locations and inbound/outbound flows.
• Collaborate with QC Specialist on inbound inspection standards and exception criteria.
• Own functional costs operating P&L’s.

Skills

Analytical mindset

SQL

Python

Spreadsheets

APIs

Automation scripting

Tools

NetSuite

Shopify

ERP systems

Job description

Havenly Brands in Denver, CO is seeking a data‑driven operations leader to own end‑to‑end fulfillment and inventory for our O&O brands. You’ll partner with data and engineering to build scalable pipelines, dashboards, and API connections while driving automation and SOPs across the supply chain.

The role requires hands‑on problem solving, strong analytical skills, and a bias toward action. Travel to partner sites is required approximately every other month, with a competitive rewards package.