Fulfillment Coordinator

Drivewyze by Fleetworthy; City of Albany (NY); On-site; USD 30,498 - 41,262; Full time

Job summary

Fleetworthy seeks a Fulfillment Coordinator to efficiently process transponder orders and manage inventory in a fast-paced team environment. You will identify needs with other departments to ensure transponders are ready for shipping and maintain orderly processing areas.

Candidates should have HS diploma, be proficient with MS Office, and be able to work independently or in teams. OT may be required; the role emphasizes accuracy, collaboration, and continuous process improvement.

Qualifications

• MS Office proficiency (Excel, Word, Outlook).
• Experience in fulfillment/order processing is helpful.
• Ability to work independently and in a team in a fast-paced environment.

Responsibilities

• Process transponder orders and inventory with BPAM.
• Prepare shipments (labeling, casing, adhesives).
• Maintain supplies and organize processing area and storage.
• Operate Neopost mail machine for mailing tasks.
• Close out carrier accounts weekly and handle returns communications.

Skills

MS Office

Independent work

Teamwork

Education

HS diploma

Tools

BPAM

EMS Neopost

Barcode scanner

Transponder reader

Job description

Fleetworthy offers the only complete technology suite for fleet readiness, uniting safety and compliance, toll management, and weigh station bypass solutions. We help fleets streamline operations, control costs, an d opera te with confidence. Trusted by 75% of the top fleets in North America, Fleetworthy offers the most adopted toll management solution and largest weigh station bypass network. Going beyond regulatory requirements, our safety and compliance capabilities strengthen safety programs and enable proactive audit readiness. We support millions of vehicles and drivers and are recognized across the industry for innovation and leadership. Fleetworthy is shaping the future of fleet readiness with AI-enabled, connected fleet technology that keeps drivers safe, fleets compliant, and operations running at peak efficiency. Learn more at fleetworthy.com .

Road Map

The Fulfillment Coordinatorefficiently processes complex transponder orders to meet the needs of our customers in a fast-paced team environment.

How You May Ask:

By identifying and working with other departments to ensure our transponders are readily available for shipping.

What Your Ride Will Look Like:

• Develops a thorough understanding of various device types used within department.
• Receives inventory and assigns to appropriate accounts utilizing bar code scanner or transponder reader.
• Completes shipment prep work: stickering, casing, and adhesives.
• Continuously maintains supplies, inventory, cleanliness, and organization within processing area and storage room
• Operates USPS Neopost metered mail machine operation.
• Weekly recycling bin placement and retrieval.
• Greet shipping carriers to accept delivery & pick-ups.
• Processes returns: Transponder op-te Dst, De-casing, cleaning, applying adhesive, restocking returned transponders, removal of transponders from client accounts, and external customer email communications.
• Processes assigned customer transponder orders using Bestpass Account Management System (BPAM) and enhanced Mailing Shipping (EMS) Neopost system.
• Mid-day and end-of-day shipping carrier account closeout (UPS & USPS).
• Conduct periodic time collection of tasks for efficiency and capacity reviews by management.
• Update SOPs related to position as applicable.
• Continually seek process improvement and efficiencies; communicate ideas & suggestions.

Show Off What You've Got:

• Prior experience working in a fulfillment/order processing environment is helpful.
• Computer proficiency (MS Office – Excel, Word, and Outlook).
• Ability to work independently and with a team in a dynamic and fast-paced environment.
• Consistently works toward building and maintaining a cohesive team environment.
• HS diploma/GED.
• Consistently demonstrate Bestpass Values and Competencies.
• OT may be required.

This role pays $35,880 with OT eligibility.

Fleetworthy is committed to fostering a diverse and inclusive culture that is respectful and welcoming of individual differences. We are proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or maternity status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations.

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For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Fleetworthy's Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

• A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.
• A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.
• An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.
• An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

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We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this