Product Manager - Fleet Management

Lab37; Pittsburgh (Allegheny County); On-site; USD 165,000 - 195,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Voluntary insurance

401(k)

Health Savings Account

Flexible Spending Accounts

Paid vacation

8 paid holidays

Job summary

Lab37 Robotics in Pittsburgh is seeking a product leader to own the fleet management tools that support our deployed robots from commissioning through service. You will translate field insights into clear priorities and requirements, guiding the product lifecycle from discovery to rollout and iteration to maximize uptime and technician effectiveness.

You will own the fleet management roadmap, define commissioning and configuration, create fleet visibility, and drive proactive maintenance through

Qualifications

• Bachelor’s degree in Engineering, CS, IS or related field; MBA a plus.
• 7+ years experience, 5+ years building B2B robotics products.
• Proven record turning problems into shipped products with measurable results.
• Experience using telemetry and service data to guide decisions.
• Systems thinking across devices, cloud software, and enterprise integrations.
• Strong written and verbal communication with field users

Responsibilities

• Own the fleet management product roadmap and features.
• Define commissioning and configuration for deployed robots.
• Create fleet visibility across sites and health metrics.
• Make maintenance proactive from telemetry and fault patterns.
• Improve service and repair workflows for on-site or offline work.
• Define system integrations with ERP and related systems.
• Lead delivery and rollout with clear requirements and pilots.
• Drive cross-functional decisions and measurable outcomes

Skills

Fleet management

Product strategy

Telemetry data

Cross-functional leadership

Mobile workflows

ERP integrations

Stakeholder comms

Education

Bachelor's degree in Engineering/CS/IS

MBA or equivalent

Tools

ERP systems

Job description

Lab37 Robotics , is a technology company focused on the development and deployment of robots designed specifically for direct-to-customer food production. Our mission is to revolutionize the food industry by creating innovative robotic solutions that enhance efficiency, quality, and customer satisfaction. We are passionate about pushing the boundaries of technology to deliver cutting‑edge products that meet the evolving needs of our clients.

About the role

Own the product definition, strategy and roadmap for tools that support Lab37's deployed robots from commissioning through service. Turn field insights and fleet data into clear priorities and requirements. Lead the product lifecycle from discovery through rollout and iteration. Optimize for uptime and technician effectiveness.

What you’ll do

• Own the fleet management product roadmap: define the fleet management product features, and prioritize needs using field research, fleet data, and business impact.
• Define commissioning and configuration: ensure each robot has a trusted identity, approved configuration, and verifiable deployment history.
• Create clear fleet visibility: help teams understand system health, performance, and emerging risk across sites.
• Make maintenance proactive: use telemetry anomalies and fault patterns to trigger useful alerts and preventive service actions.
• Improve service and repair: design the workflow from issue triage through verified return to service. Ensure technicians can access repair guidance and record completed work onsite or offline.
• Define system integrations: ensure fleet tools exchange reliable asset and service data with ERP and related systems.
• Lead delivery and rollout: write clear requirements, run field pilots, and use results to improve releases.
• Drive cross-functional decisions and results: align the teams needed for each initiative and resolve trade-offs quickly. Define measurable outcomes, then use fleet availability and service performance to guide priorities.

What we are looking for

• Bachelor's degree in Engineering, Computer Science, Information Systems, or a related field; MBA or equivalent business experience a plus.
• 7+ years of relevant experience, including 5+ years building B2B products for robotics, connected equipment, or field operations.
• Proven track record turning ambiguous operational problems into shipped products with measurable results.
• Experience using telemetry and service data to guide product decisions. Familiarity with fleet monitoring or predictive maintenance is a plus.
• Systems thinking across connected devices, cloud software, and enterprise integrations. Experience with ERP or asset management systems is valuable.
• Strong written and verbal communication with the ability to influence technical and operational teams. Comfortable spending time with field users and designing mobile or offline technician workflows.
• Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.
• Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery.
• Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow and achieve your goals, and you’ll work closely with other teams to ensure our customer’s success.

What else you need to know

This role is based in our Pittsburghoffice. As a company driven by invention and continuous change - we are constantly reimagining our industries, building new products, and refining how we operate. We do our best work together. That’s why all of our office-based teams work onsite, five days a week.

The base salary range for this role is $165,000 - $195,000 per year.

Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.

Base salary is just one part of your total rewards package. You may also be eligible for equity awards and an annual performance-based bonus.

Benefits Summary (USA Full-Time Exempt Employees):

• Medical, dental, and vision insurance (multiple plans, incl. HSA options).
• Company-paid life and disability insurance (short- and long-term).
• Voluntary insurance: accident, critical illness, hospital indemnity.
• Optional supplemental life insurance for self, spouse, and children.
• 401(k).
• Health Savings Account (HSA)
• Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
• Discretionary vacation days
• 8 paid holidays per year

Benefits are subject to change at the company's discretion.
Atoms accepts applications on an ongoing basis.

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