Fulfillment Coordinator

Bestpass by Fleetworthy; City of Albany (NY); On-site; USD 32,292 - 39,468; Full time

Benefits offered by this job

OT may be required

Job summary

Bestpass by Fleetworthy is seeking a Fulfillment Coordinator to efficiently process transponder orders and support fast-paced shipping operations. You will learn department device types and manage inventory using barcode scanners and the BPAM system.

Responsibilities include prep of shipments, keeping supplies organized, coordinating with carriers, processing returns, and updating SOPs. HS diploma required; OT eligibility may apply.

Qualifications

• Experience in fulfillment or order processing is helpful.
• Proficient with MS Office (Excel, Word, Outlook).
• Ability to work independently and with a team.
• HS diploma or GED required.

Responsibilities

• Develops a thorough understanding of device types used within department.
• Receives inventory and assigns to accounts using barcode scanner or transponder reader.
• Prepares shipments: labeling, casing and adhesives.
• Maintains supplies, cleanliness and organization in processing and storage areas.
• Greet shipping carriers for delivery and pickup.
• Process returns: transponder operations, decasing and restocking.
• Use BPAM and EMS Neopost systems for order processing.
• Close out carrier accounts at mid-day and end-of-day.
• Update SOPs and seek process improvements.

Skills

Independent work

Team collaboration

Adaptability

Education

HS diploma/GED

Tools

MS Office

Job description

Fleetworthy offers the only complete technology suite for fleet readiness, uniting safety and compliance, toll management, and weigh station bypass solutions. We help fleets streamline operations, control costs, and operate with confidence.

Trusted by 75% of the top fleets in North America, Fleetworthy offers the most adopted toll management solution and largest weigh station bypass network. Going beyond regulatory requirements, our safety and compliance capabilities strengthen safety programs and enable proactive audit readiness. We support millions of vehicles and drivers and are recognized across the industry for innovation and leadership.

Fleetworthy is shaping the future of fleet readiness with AI-enabled, connected fleet technology that keeps drivers safe, fleets compliant, and operations running at peak efficiency. Learn more at fleetworthy.com.

Road Map

The Fulfillment Coordinator

Efficiently processes complex transponder orders to meet the needs of our customers in a fast-paced team environment.

How You May Ask

By identifying and working with other departments to ensure our transponders are readily available for shipping.

What Your Ride Will Look Like

• Develops a thorough understanding of various device types used within department.
• Receives inventory and assigns to appropriate accounts utilizing bar code scanner or transponder reader.
• Completes shipment prep work: stickering, casing, and adhesives.
• Continuously maintains supplies, inventory, cleanliness, and organization within processing area and storage room
• Company-wide mail distribution.
• Operates USPS Neopost metered mail machine operation.
• Weekly recycling bin placement and retrieval.
• Greet shipping carriers to accept delivery & pick-ups.
• Processes returns: Transponder op-te
• Dst, De-casing, cleaning, applying adhesive, restocking returned transponders, removal of transponders from client accounts, and external customer email communications.
• Processes assigned customer transponder orders using Bestpass Account Management System (BPAM) and enhanced Mailing Shipping (EMS) Neopost system.
• Mid-day and end-of-day shipping carrier account closeout (UPS & USPS).
• Conduct periodic time collection of tasks for efficiency and capacity reviews by management.
• Update SOPs related to position as applicable.
• Continually seek process improvement and efficiencies; communicate ideas & suggestions.

Show Off What You've Got

• Prior experience working in a fulfillment/order processing environment is helpful.
• Computer proficiency (MS Office - Excel, Word, and Outlook).
• Ability to work independently and with a team in a dynamic and fast-paced environment.
• Consistently works toward building and maintaining a cohesive team environment.
• HS diploma/GED.
• Consistently demonstrate Bestpass Values and Competencies.
• OT may be required.

Fuel Gauge

This role pays $35,880 with OT eligibility.

Fleetworthy is committed to fostering a diverse and inclusive culture that is respectful and welcoming of individual differences. We are proud to be an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or maternity status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations.