Fulfillment Center Operations Manager

Safelite Group; Windsor (CT); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Annual bonus opportunities

401(k) with company matching

Medical coverage plans

Paid time off (PTO)

Company holidays

Paid volunteer days

Weekly payday on Fridays

Job summary

Safelite Group in Windsor, CT, seeks a Fulfillment Center Operations Leader to guide a Supervisory team, promote collaboration, and align operations with business objectives.

You will develop plans to optimize throughput, manage inventory, and ensure safety while coordinating staffing for daily operations and special projects. The role emphasizes a people-first culture, coaching, and continuous improvement to meet service requirements of field partners.

Qualifications

• 5-7 years of leadership and supervisory experience in supply chain.
• Experience leading a team of supervisors.
• Demonstrated ability to exceed KPIs in service industries.
• People-first mindset with a solution-oriented approach.

Responsibilities

• Lead a collaborative team of supervisors for efficient fulfillment operations.
• Inspire teams to surpass business objectives by connecting them with company mission, goals, and strategy.
• Provide guidance and accountability to align shift supervisors and associates with operational goals.
• Cultivate a safe and supportive environment that engages both associates and supervisors.
• Develop and execute operational plans to optimize site throughput and meet budget targets.
• Implement solutions to enhance productivity, optimize inventory management processes and minimize part breakage for improved service delivery.
• Coordinate staffing and resources for daily operations and special projects.
• Encourage cross-shift collaboration to enhance operational efficiency and drive continuous improvement.

Skills

Leadership

Team management

Supply chain

WMS experience

KPI achievement

Tools

Korber WMS

Job description

The Fulfillment Center Operations Leader guides a team of Supervisors, promoting collaboration and achieving results in line with business objectives. They cultivate an inclusive culture, nurture talent, and strategically align operations to fulfill the service requirements of field partners.

What You'll Get

• Competitive salary plus annual bonus opportunities.
• Weekly payday on every Friday!
• Total job benefits valued at more than $10k*. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
• View all our health, wealth, and life offerings at www.safelitebenefits.com.

What You'll Do

Empower Your Team

• Lead a collaborative team of supervisors for efficient fulfillment operations.
• Inspire teams to surpass business objectives by connecting them with company mission, goals, and strategy.
• Provide guidance and accountability to align shift supervisors and associates with operational goals.
• Cultivate a safe and supportive environment that engages both associates and supervisors.

Drive Customer-Centric Operations

• Develop and execute operational plans to optimize site throughput and meet budget targets.
• Implement solutions to enhance productivity, optimize inventory management processes and minimize part breakage for improved service delivery.
• Coordinate staffing and resources for daily operations and special projects.
• Encourage cross-shift collaboration to enhance operational efficiency and drive continuous improvement.

Fuel Health & Safety Vision

• Ensure compliance with pertinent Federal, state, and local regulations including OSHA, CDL, DOT, and MHE within supply chain site.
• Proactively identify health and safety risks, swiftly implementing resolutions, and providing coaching or training on cutting-edge best practices.

What You'll Need

• Must be 18 years old.
• Valid driver’s license required; successful Motor Vehicle Records check (MVR) completion.
• 5-7 years of leadership and supervisory experience, preferably in supply chain.
• Experience with Korber or related WMS software preferred.
• Demonstrated ability to exceed KPIs in service-oriented industries, prioritizing quality, business partnerships, and customer outcomes.
• People-first mentality with a solution-oriented approach.

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