Fulfillment Center Operations Coach

Amazon Inc.; Memphis (TN); On-site; USD 33,000 - 36,000; Full time

Job summary

Amazon.com Services LLC in Memphis, Tennessee is seeking a Process Assistant to support daily department operations and assist the Area Manager with labor allocation, meetings, and task delegation. The role involves collaboration with internal and external suppliers and ensuring production goals are met.

You will participate in training, safety initiatives, and SOP compliance while providing vacation coverage and maintaining a clean, safe work area.

Qualifications

• 1+ years of Microsoft Office products experience.
• High school or equivalent.
• Flexible schedule including weekends/nights/holidays.
• Ability to lift up to 49 pounds and stand for long shifts.
• Work 40 hours/week with overtime as required.

Responsibilities

• Support and work in the department as required.
• Help manage daily department duties, allocate labor, lead meetings, assign duties, and communicate with internal and external suppliers.
• Provide vacation coverage for Area Managers.
• Provide policy follow‑up and attendance tracking.
• Track and report ATS/labor hours.
• Assist on the floor training associates and verify SOP compliance.
• Ensure area performance through tracking and feedback of associate performance.
• Participate in Operational Excellence initiatives and production duties as needed.
• Understand workflow and daily production goals; update SOP as required.
• Keep work area clean and organized; address safety hazards.
• Coach associates to work safely and participate in safety initiatives.
• Refer all job injuries to area manager.

Skills

Microsoft Office

Flexible schedule

40 hours per week

Lifting up to 49 pounds

Education

High school diploma or equivalent

Job description

Amazon.com Services LLC in Memphis, Tennessee is seeking a Process Assistant to support daily department operations and assist the Area Manager with labor allocation, meetings, and task delegation. The role involves collaboration with internal and external suppliers and ensuring production goals are met.

You will participate in training, safety initiatives, and SOP compliance while providing vacation coverage and maintaining a clean, safe work area.