Fulfillment Associate: Forklift Certified, Customer Focused

Lowe's; Lisbon (CT); Hybrid; USD 19,000 - 27,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Paid time off

401(k) match

Employee discounts

Job summary

Lowe's is seeking a dedicated associate to support customer orders and ensure accurate fulfillment in a fast-paced environment. You will stage, inspect, and deliver orders, while maintaining safety and organization in the store’s operations.

You'll use retail technology to verify orders, assist customers, and collaborate with teammates to resolve issues, ensuring high service quality and efficiency for daily operations.

Qualifications

• 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months of Experience using common retail technology, such as smart phones and tablets
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer basics

Retail tech literacy

Education

High school diploma or GED

Tools

Counterbalance Forklift Certification

Order Picker Certification

Narrow Aisle Reach Truck Certification

Job description

Lowe's is seeking a dedicated associate to support customer orders and ensure accurate fulfillment in a fast-paced environment. You will stage, inspect, and deliver orders, while maintaining safety and organization in the store’s operations.

You'll use retail technology to verify orders, assist customers, and collaborate with teammates to resolve issues, ensuring high service quality and efficiency for daily operations.