Fulfillment Associate | Forklift-Certified, Fast & Precise

Lowe's; New Hudson (MI); On-site; USD 21,000 - 28,000; Full time

Job summary

Lowe's is looking for a dedicated team member to support order fulfillment and customer service in our store/warehouse environment. You will pick, stage, and fulfill customer orders, ensuring accuracy and timely delivery while maintaining safe staging areas and equipment.

Certification in powered equipment is required and will be maintained as part of the role. You will engage with customers, answer questions, and collaborate with associates to resolve issues.

Qualifications

• 6 months of computer experience or familiarity.
• 6 months of experience using common retail technology (smartphones/tablets).
• Powered Equipment Certification required (Forklift, Order Picker, Narrow Aisle Reach Truck).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time.
• Deliver excellent service by validating orders and connecting customers with associates.
• Operate and maintain certification for powered equipment and follow safety requirements.
• Support inventory accuracy using the Orders App and SIMS compliance.
• Complete audits, order follow-ups, and locker management, reporting safety or theft concerns promptly.
• Maintain a customer-first mindset with strong communication and teamwork.
• May be assigned other duties to support business needs.

Skills

Computer basics

Retail technology familiarity

Education

High school diploma or GED

Tools

Forklift certification (Counterbalance)

Order Picker certification

Narrow Aisle Reach Truck certification

Job description

Lowe's is looking for a dedicated team member to support order fulfillment and customer service in our store/warehouse environment. You will pick, stage, and fulfill customer orders, ensuring accuracy and timely delivery while maintaining safe staging areas and equipment.

Certification in powered equipment is required and will be maintained as part of the role. You will engage with customers, answer questions, and collaborate with associates to resolve issues.