Fulfillment Associate - Forklift Certified & Customer-Driven

Lowe's; Somerset (Somerset County); On-site; USD 21,000 - 28,000; Full time

Job summary

Lowe's in the United States is seeking a customer-focused associate to pick, stage, inspect, and fulfill orders while delivering excellent service. You will maintain clean staging areas and help customers by connecting them with the right associates.

You will operate and certify powered equipment, use the Orders App and SIMS to support inventory, and work in a team-driven, safe store environment. Training and safety are emphasized in this role.

Qualifications

• 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months of Experience using common retail technology, such as smart phones and tablets
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified)

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Customer service mindset

Teamwork

Safety minded

Education

High school diploma or GED

Tools

Orders App

SIMS

Smartphones/Tablets

Job description

Lowe's in the United States is seeking a customer-focused associate to pick, stage, inspect, and fulfill orders while delivering excellent service. You will maintain clean staging areas and help customers by connecting them with the right associates.

You will operate and certify powered equipment, use the Orders App and SIMS to support inventory, and work in a team-driven, safe store environment. Training and safety are emphasized in this role.