Fulfillment Associate: Forklift Certified & Customer Focus

Lowe's Companies, Inc.; Marlboro Township (NJ); On-site; USD 22,000 - 23,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off

401(k) Retirement account with company

Employee discounts

Job summary

Lowe's Companies, Inc. in Marlboro, NJ is seeking an associate to pick, stage, inspect, and fulfill customer orders while keeping staging areas clean, organized, and safe.

You will operate powered equipment, validate orders, and connect customers with the right associates when needed. The role emphasizes teamwork and a customer-first mindset, with opportunities for growth and a comprehensive benefits package.

Qualifications

• 6 months of experience using a computer (inputting, accessing, modifying, or outputting information).
• 6 months of experience using common retail technology (smartphones and tablets).
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).
• High school diploma or GED preferred.
• 6 months of retail experience.
• 6 months of experience in customer service or product fulfillment at a home improvement or hardware retailer in related department (e.g., kitchen, plumbing, electrical, lawn and garden).
• 6 months of experience in any industry inspecting, carrying, loading, and unloading product or material.

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.

Skills

Computer basics

Retail technology familiarity

Powered equipment certification

Education

High school diploma or GED

Job description

Lowe's Companies, Inc. in Marlboro, NJ is seeking an associate to pick, stage, inspect, and fulfill customer orders while keeping staging areas clean, organized, and safe.

You will operate powered equipment, validate orders, and connect customers with the right associates when needed. The role emphasizes teamwork and a customer-first mindset, with opportunities for growth and a comprehensive benefits package.