Fulfillment Associate: Forklift Certified & Customer-Focused

Lowe's Companies, Inc.; Town of Whitehall (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Lowe’s Companies, Inc. in New York is seeking a Warehouse Associate to pick, stage, and fulfill customer orders with accuracy and care. You will validate orders, assist customers, and maintain powered equipment certification while adhering to safety standards.

Responsibilities include supporting inventory accuracy, using the Orders App, and performing audits and administrative tasks. A strong customer-first mindset, clear communication, and teamwork are essential for success in this role.

Qualifications

• 6 Months of Experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 Months of Experience using common retail technology, such as smart phones and tablets.
• Powered Equipment Certification: Counterbalance Forklift, Order Picker, and Narrow Aisle Reach Truck (Required; must be obtained if not already certified).

Responsibilities

• Pick, stage, inspect, and fulfill customer orders accurately and on time, keeping staging areas clean, organized, and safe.
• Deliver excellent service by choosing high quality items, validating orders, answering questions, and connecting customers with the right associates when needed.
• Operate and maintain certification for powered equipment (Forklift, Order Picker, Narrow Aisle Reach Truck) and follow all safety requirements.
• Support inventory accuracy by using the Orders App, maintaining SIMS compliance, and partnering with leadership to resolve short picks.
• Complete administrative, maintenance, and readiness tasks such as audits, order follow-ups, and locker management, while reporting safety or theft concerns promptly.
• Achieve daily job responsibilities with a customer-first mindset with strong communication and teamwork skills.
• May be assigned other duties to support the needs of the business.

Skills

Computer literacy

Retail technology familiarity

Teamwork

Education

High school diploma or GED

Tools

Forklift/Order Picker certs

Job description

Lowe’s Companies, Inc. in New York is seeking a Warehouse Associate to pick, stage, and fulfill customer orders with accuracy and care. You will validate orders, assist customers, and maintain powered equipment certification while adhering to safety standards.

Responsibilities include supporting inventory accuracy, using the Orders App, and performing audits and administrative tasks. A strong customer-first mindset, clear communication, and teamwork are essential for success in this role.