Fulfillment Associate

Teddy Baldassarre; Cleveland (OH); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Job summary

Teddy Baldassarre is a luxury watch brand seeking a Fulfillment Associate to handle daily order processing and storage management at our North Olmsted office. The role focuses on accuracy, brand standards, and cross-functional teamwork in a fast-paced environment.

Ideal candidates are tech-savvy with Shopify experience, strong data entry skills, and the ability to learn new platforms quickly. This is a full-time, on-site position with standard daytime hours and overtime during peak seasons.

Qualifications

• High school diploma or equivalent required.
• Secondary education (associate’s or bachelor’s degree) preferred.

Responsibilities

• Prep and process daily orders with accuracy.
• Pick, pack, and package orders to luxury brand standards.
• Receive inbound shipments and verify against packing and inventory docs.
• Move product to storage locations and maintain organized areas.
• Create and manage order transfers with precision in Shopify.
• Process and document product warranties accurately.
• Quality control checks on outgoing orders and returns.
• Collaborate with team lead to prioritize workflow.

Skills

tech-savvy

Microsoft Office 365

inventory management

Shopify

Education

High school diploma

Associate/Bachelor preferred

Job description

Fulfillment Associate Location: North Olmsted, OH |Full-time, On-site | FLSA: Hourly, Non-Exempt (Overtime eligible) | Schedule: Monday-Friday, 9 AM-5 PM (extended hours during peak holiday seasons)

About the Role

Teddy Baldassarre is one of the fastest-growing luxury watch brands and media companies in the industry. As we scale, our operations team plays a critical role in delivering the exceptional customer experience our brand is known for. We’re looking for a Fulfillment Associate who is reliable, tech-savvy, and ready to contribute from day one. This is a hands-on, team-oriented role based out of our North Olmsted office.

Responsibilities include:

• Prep and process daily orders, ensuring accuracy at every step
• Pick, pack, and package orders to luxury brand standards
• Receive inbound shipments and verify against packing and inventory documentation
• Move product to hold locations and maintain organized storage areas
• Create and manage order transfers with precision in Shopify
• Process and document product warranties accurately
• Conduct quality control checks on outgoing orders and incoming returns
• Collaborate with your team lead to prioritize workflow and surface issues early

Requirements

Education

• High school diploma or equivalent required
• Secondary education (associate’s or bachelor’s degree) preferred

Technical Skills

• Tech-savvy with the ability to learn new platforms quickly
• Proficient in Microsoft Office 365 (Outlook, Excel, Teams)
• Experience with inventory management or CRM systems required
• Experience with Shopify or a similar e-commerce platform preferred

Core Competencies

• Reliable — present, on time, and accountable every day
• Detail-oriented with strong accuracy in data entry and order management
• Coachable — receives feedback well and applies it consistently
• Solution-oriented — when problems arise, you address them rather than avoid them
• Flexible and adaptable in a fast-changing, evolving environment
• Patient, professional, and easy to work with under pressure
• Strong personal integrity and a team-first mindset
• Ability to read and interpret packing lists, invoices, and inventory documents

Physical Requirements

• Must be able to stand for extended periods of time and lift andmove up to 30 pounds. Reasonable accomodations available.

Company Benefits

• Paid Time Off (PTO)
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Retirement Plan