Fulfillment Analyst (Remote) — Data-Driven Ops & Vendors

120Water; Zionsville (IN); Hybrid; USD 52,000 - 68,000; Full time

Job summary

120Water is seeking a dynamic and detail-oriented Fulfillment Analyst to support fulfillment operations of 120Water solutions. This back-office, software-driven role will have you working primarily in the platform, Excel, and Word to ensure order accuracy and smooth processing.

You’ll collaborate with internal teams and fulfillment partners, monitor inventories, and drive process improvements from a desk rather than a warehouse floor.

Qualifications

• 2+ years of order fulfillment coordination or experience within supply chain management.
• Experience with Extensiv or other inventory management systems is a plus.
• Confident Microsoft Word and Excel user.
• Detail-oriented and driven by a desire to get things done.
• Strong interpersonal skills and works well across multiple teams.

Responsibilities

• Create order documents using 120Water's software, Excel, and Microsoft Word.
• Perform meticulous quality checks on all order documents, reviewing and verifying data to ensure total accuracy before processing orders.
• Maintain cost of goods sold and bill of materials lists.
• Coordinate with warehouse and 120Water teams to ensure timely picking, packing, and shipping of orders.
• Troubleshoot shipping and fulfillment issues, with an emphasis on proactively resolving problems before they happen.
• Oversee 120Water's relationship with critical fulfillment partners and vendors.
• Monitor inventory levels and schedule product deliveries to maintain sufficient volume.
• Support ad hoc reports and projects that streamline and automate key customer activities so operations can run at scale.
• Manage short-term and long-term goals and performance metrics in line with corporate objectives.
• Create a feedback loop to track and proactively identify gaps and challenges, and to develop strategies that improve the client lifecycle and support process.
• Collaborate with peers across marketing, customer sales, and product development to support client activity and share front-line feedback.
• Bring a flexible, team-first attitude and adapt as 120Water and client needs evolve.
• Embody 120Water's cultural values and lead by example.

Skills

Order fulfillment coordination

Microsoft Word

Microsoft Excel

Data accuracy

Cross-functional collaboration

Tools

Extensiv

Job description

120Water is seeking a dynamic and detail-oriented Fulfillment Analyst to support fulfillment operations of 120Water solutions. This back-office, software-driven role will have you working primarily in the platform, Excel, and Word to ensure order accuracy and smooth processing.

You’ll collaborate with internal teams and fulfillment partners, monitor inventories, and drive process improvements from a desk rather than a warehouse floor.