Fuel Cell Field Service Technician: On-Site Diagnostics

Plug Power; Adairsville (GA); On-site; USD 30,000 - 44,000; Full time

Job summary

Plug Power is seeking a Field Service Technician to support fuel cell products installed in electric lift trucks at a customer site. The role involves preventative maintenance, resolving breakdowns, and reporting issues.

Travel to customer locations is required, with emphasis on safety, quality, and professional customer communication. The position requires a high school diploma with electrical coursework and at least 3 years of mechanical and electrical troubleshooting experience, plus a valid

Qualifications

• Minimum high school diploma or equivalent with technical electrical coursework.
• Three or more years of direct experience in mechanical and electrical troubleshooting.
• Must possess a valid driver license and a clean driving record.
• Ability to lift 50 pounds regularly.
• Computer skills including Word, PowerPoint, Excel, and Outlook.

Responsibilities

• Maintenance and service of fuel cells at customer sites.
• Performing diagnostics, troubleshooting, and evaluations to maintain the fleet at a specific location.
• Performing specialized service procedures, including field retrofits and software and hardware upgrades to existing fuel cells.
• Providing on-call and emergency support service to customers as required.
• Purchasing tools, equipment, and parts for customer service and support as required.
• Travel as required for business needs; expected to drive safely and to adhere to all traffic laws.
• Represent Plug Power in a professional manner at all times and in all interactions.
• Completing administrative duties & documentation, including: incident reports, service logs, inventory maintenance and site and system documentation.
• Exhibiting and enforcing safety procedures in the field or customer sites.

Job description

Plug Power is seeking a Field Service Technician to support fuel cell products installed in electric lift trucks at a customer site. The role involves preventative maintenance, resolving breakdowns, and reporting issues.

Travel to customer locations is required, with emphasis on safety, quality, and professional customer communication. The position requires a high school diploma with electrical coursework and at least 3 years of mechanical and electrical troubleshooting experience, plus a valid