FTZ Manager

GEODIS; Philadelphia (Philadelphia County); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive pay

Flexible schedule options

On-demand wages access

Telemedicine from Day 1

Medical, dental, and vision benefits

Paid holidays

Parental leave

Job summary

GEODIS seeks an Operations Manager - FTZ to direct the Foreign-Trade Zone department, ensuring accuracy, compliance and profitable operations at our Philadelphia location.

You will lead FTZ teams, coordinate with CBP and the Grantee, and maintain SOPs while driving continuous improvement in a fast-paced logistics environment.

Qualifications

• 4–7 years relevant FTZ/logistics experience or equivalent mix of education and experience.
• Customs Broker License preferred.
• FTZ experience preferred.
• Proficient with Word, Excel, Outlook and PowerPoint.

Responsibilities

• Directs FTZ department to ensure compliance and accuracy.
• Monitors productivity and assigns new accounts.
• Liaises with CBP, Grantee, and FTZ Board for setup and filings.
• Trains FTZ team on procedures and SOPs.
• Reviews reports and resolves discrepancies in FTZ operations.
• Oversees FTZ start-ups and ongoing client onboarding.

Skills

Team leadership

Project coordination

Client relationship management

Education

Customs Broker License

FTZ experience

Tools

Microsoft Excel

Outlook

PowerPoint

Word

Job description

The Operations Manager - Foreign-Trade Zone (FTZ) is responsible for directing operations of the FTZ department to ensure accuracy and compliance, while maintaining a compliant, productive and profitable operation.

Who We Are:

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Your role on the team:

• Monitors team productivity and assigns new accounts
• Establishes new accounts, based upon review of POA’s and completed client information sheets, etc.
• Initiates and handles new client start up processes
• Trains individuals within teams to take responsibility of new client accounts
• Maintains customer relationships
• Reviews daily reports to eliminate potential errors
• Resolves problems, troubleshoots
• Reviews and addresses accounting discrepancies
• Manages FTZ operations to ensure compliance and accuracy
• Establishes new FTZ accounts based upon service agreements
• Initiates and handles FTZ start ups
• Trains individuals within FTZ team to take FTZ responsibility
• Works with the Bureau of Customs and Border Protection (CBP) for FTZ requests including bonds, initial site visits, background checks and ongoing security visits
• Works directly with the Grantee and the Foreign-Trade Zone Board for initial and ongoing set ups and fees, Annual Board Reports and special requests
• Maintains FTZ SOPs and associated FTZ Manuals
• Oversees FTZ filings to CBP and ensures accurate FTZ inventory reconciliations
• Works closely with the Director Product Management-FTZ on all critical milestones including communications with CBP, Grantee, FTZ Board and client
• Manages employees including interviewing, hiring, training, evaluation, and coaching
• Ensures assigned work group members have recorded time and attendance
• Oversees on-site technologies
• Offers support to other stations as needed
• Attends CCS industry related seminars, conferences, etc.

What you need:

• Minimum 4 to 7 years relevant experience and/or training in the industry; or an equivalent combination of education and experience
• Customs Broker License preferred
• Foreign Trade Zone experience preferred
• Must be PC literate and proficient with Microsoft Word, Excel, Outlook and PowerPoint
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to write reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Why Build Your Career with GEODIS?

• Deliver Bigger Rewards Competitive pay, with bonus opportunities available for select positions.
• Deliver a Schedule That Fits Your Life Full-time, part-time, seasonal, day, night, weekend, and flexible opportunities available at many locations.*
• Deliver Your Pay, Your Way Get access to your earned wages before payday with on-demand pay options.
• Deliver Better Benefits Free telemedicine beginning on Day One, plus affordable medical, dental, and vision coverage after a short waiting period.*
• Deliver More Time for What Matters Paid holidays, paid time off, short-term disability, parental leave, and other benefits designed to support life beyond work.*
• Deliver with Confidence Your safety comes first. We are committed to maintaining clean, safe, and well-organized workplaces where every teammate can succeed.
• Deliver Your Ideas Your feedback matters. We continuously invest in improving the teammate experience by listening and taking action.
• Deliver Your Career Forward From warehouse operations to leadership roles, your next opportunity could be closer than you think. Approximately 10% of our warehouse teammates earn promotions each year, because we believe in developing talent from within.
• Deliver Support When It's Needed Most The GEODIS Compassion Fund provides one-time financial assistance to teammates facing unexpected hardships.
• Deliver a Positive Impact Give back through volunteer opportunities and support meaningful causes through the GEODIS Foundation and GEODIS Compassion Fund.
• Deliver Great Work Alongside Great People Join a team that works hard, celebrates success, and supports one another every step of the way.
• Deliver Your Authentic Self We’re proud of our diverse workforce and inclusive culture. Employee Resource Groups, cultural celebrations, and development opportunities help everyone feel welcome and connected.
• Deliver Your Future Whether you're looking for seasonal work, your first logistics role, or a long-term career, GEODIS offers opportunities to learn, grow, and build a future you can be proud of.

Your next destination starts here. Come build your career with a global logistics leader that’s delivering opportunities every day.

*Eligibility for certain benefits varies by location, position, employment status, and length of service.