Customs Brokerage FTZ Operations Manager

GEODIS USA, LLC; Philadelphia (Philadelphia County); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

Paid maternity and parental leave

Career development and mentorship

Wellness programs

Job summary

GEODIS is seeking an Operations Manager - Foreign-Trade Zone (FTZ) in Philadelphia to direct FTZ operations ensuring compliance, accuracy, and profitability.

You will lead FTZ accounts, coordinate with CBP and Grantee, and develop SOPs while managing a team and coordinating with cross-functional groups. FTZ/Customs Brokerage experience preferred.

Qualifications

• 4–7 years of relevant industry experience.
• Customs Broker License preferred.
• FTZ experience preferred.
• Proficient with Microsoft Word, Excel, Outlook and PowerPoint.
• Ability to read, analyze and interpret business publications/regulations.
• Ability to write reports and manuals.
• Ability to present information to managers, clients and the public.
• Ability to solve problems with limited standardization.
• Ability to interpret various instructions.

Responsibilities

• Monitor team productivity and assign new accounts.
• Establish and review FTZ accounts and service agreements.
• Initiate and manage FTZ start-ups.
• Train FTZ team members.
• Coordinate with CBP for FTZ requests and compliance.
• Oversee FTZ filings to CBP and inventory reconciliation.
• Manage employees including hiring, training, evaluation.

Skills

FTZ operations

Team leadership

Microsoft Office

Analytical thinking

Communication

Problem solving

Tools

Microsoft Word

Excel

Outlook

PowerPoint

Job description

Operations Manager - Customs Brokerage FTZ

The Operations Manager - Foreign-Trade Zone (FTZ) is responsible for directing operations of the FTZ department to ensure accuracy and compliance, while maintaining a compliant, productive and profitable operation.

Who We Are:

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Your role on the team:

• Monitors team productivity and assigns new accounts
• Establishes new accounts, based upon review of POA’s and completed client information sheets, etc.
• Initiates and handles new client start up processes
• Trains individuals within teams to take responsibility of new client accounts
• Reviews daily reports to eliminate potential errors
• Reviews and addresses accounting discrepancies
• Manages FTZ operations to ensure compliance and accuracy
• Establishes new FTZ accounts based upon service agreements
• Initiates and handles FTZ start ups
• Trains individuals within FTZ team to take FTZ responsibility
• Works with the Bureau of Customs and Border Protection (CBP) for FTZ requests including bonds, initial site visits, background checks and ongoing security visits
• Works directly with the Grantee and the Foreign-Trade Zone Board for initial and ongoing set ups and fees, Annual Board Reports and special requests
• Maintains FTZ SOPs and associated FTZ Manuals
• Oversees FTZ filings to CBP and ensures accurate FTZ inventory reconciliations
• Works closely with the Director Product Management-FTZ on all critical milestones including communications with CBP, Grantee, FTZ Board and client
• Manages employees including interviewing, hiring, training, evaluation, and coaching
• Ensures assigned work group members have recorded time and attendance
• Oversees on-site technologies
• Offers support to other stations as needed

What you need:

• Minimum 4 to 7 years relevant experience and/or training in the industry; or an equivalent combination of education and experience
• Customs Broker License preferred
• Foreign Trade Zone experience preferred
• Must be PC literate and proficient with Microsoft Word, Excel, Outlook and PowerPoint
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to write reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

What you gain from joining our team:

• Access wages early with the Rain financial wellness app
• Free telemedical access to doctors and therapists through First Stop Health is available on the first day of employment
• Health, dental, and vision insurance after 30 days of employment
• Paid maternity and parental leave
• Access to career development, employee resource groups, and mentorship programs
• Access to employee perks like fitness class discounts and free access to a relaxation and meditation app
• Free financial wellness programs
• Opportunities to volunteer and give back to your community
• + more!

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.