FTZ Operations Leader: Compliance, Growth, Global Logistics

GEODIS; Philadelphia (Philadelphia County); Hybride; USD 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Competitive pay

Bonus opportunities

On-demand pay

Telemedicine Day One

Medical, dental, vision

Résumé du poste

GEODIS is seeking an Operations Manager for the Foreign-Trade Zone (FTZ) to direct and optimize the FTZ department, ensuring accurate, compliant, and profitable operations. You will lead onboarding of new FTZ accounts, coordinate with CBP and the FTZ Board, and train team members for FTZ responsibilities.

The role requires 4–7 years in FTZ or related fields, with preference for Customs Broker license. Proficiency in Microsoft Office and strong leadership are essential in a fast-paced logistics

Qualifications

• Minimum 4 to 7 years relevant experience and/or training in the industry; or an equivalent combination of education and experience
• Customs Broker License preferred
• Foreign Trade Zone experience preferred
• Must be PC literate and proficient with Microsoft Word, Excel, Outlook and PowerPoint

Responsabilités

• Directs FTZ department operations to ensure compliance and accuracy
• Establishes new FTZ accounts based upon service agreements
• Initiates and handles FTZ start ups and client onboarding
• Trains FTZ team members on responsibilities
• Maintains customer relationships and reviews daily reports for errors
• Oversees FTZ filings to CBP and inventory reconciliations
• Coordinates with CBP, Grantee, FTZ Board and clients
• Manages hiring, performance reviews, and coaching of employees
• Ensures time and attendance for work group members
• Oversees on-site technologies and provides support to other stations
• Attends industry seminars and conferences

Connaissances

Leadership

FTZ operations

Compliance

Communication

Problem solving

Microsoft Word

Excel

Outlook

PowerPoint

Formation

Customs Broker License preferred

Outils

Microsoft Word

Excel

Outlook

PowerPoint

Description du poste

The Operations Manager - Foreign-Trade Zone (FTZ) is responsible for directing operations of the FTZ department to ensure accuracy and compliance, while maintaining a compliant, productive and profitable operation.

Who We Are:

GEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way to Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.

Your role on the team:

• Monitors team productivity and assigns new accounts
• Establishes new accounts, based upon review of POA’s and completed client information sheets, etc.
• Initiates and handles new client start up processes
• Trains individuals within teams to take responsibility of new client accounts
• Maintains customer relationships
• Reviews daily reports to eliminate potential errors
• Resolves problems, troubleshoots
• Reviews and addresses accounting discrepancies
• Manages FTZ operations to ensure compliance and accuracy
• Establishes new FTZ accounts based upon service agreements
• Initiates and handles FTZ start ups
• Trains individuals within FTZ team to take FTZ responsibility
• Works with the Bureau of Customs and Border Protection (CBP) for FTZ requests including bonds, initial site visits, background checks and ongoing security visits
• Works directly with the Grantee and the Foreign-Trade Zone Board for initial and ongoing set ups and fees, Annual Board Reports and special requests
• Maintains FTZ SOPs and associated FTZ Manuals
• Oversees FTZ filings to CBP and ensures accurate FTZ inventory reconciliations
• Works closely with the Director Product Management-FTZ on all critical milestones including communications with CBP, Grantee, FTZ Board and client
• Manages employees including interviewing, hiring, training, evaluation, and coaching
• Ensures assigned work group members have recorded time and attendance
• Oversees on-site technologies
• Offers support to other stations as needed
• Attends CCS industry related seminars, conferences, etc.

What you need:

• Minimum 4 to 7 years relevant experience and/or training in the industry; or an equivalent combination of education and experience
• Customs Broker License preferred
• Foreign Trade Zone experience preferred
• Must be PC literate and proficient with Microsoft Word, Excel, Outlook and PowerPoint
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations
• Ability to write reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Why Build Your Career with GEODIS?

• Deliver Bigger Rewards Competitive pay, with bonus opportunities available for select positions.
• Deliver a Schedule That Fits Your Life Full-time, part-time, seasonal, day, night, weekend, and flexible opportunities available at many locations.*
• Deliver Your Pay, Your Way Get access to your earned wages before payday with on-demand pay options.
• Deliver Better Benefits Free telemedicine beginning on Day One, plus affordable medical, dental, and vision coverage after a short waiting period.*
• Deliver More Time for What Matters Paid holidays, paid time off, short-term disability, parental leave, and other benefits designed to support life beyond work.*
• Deliver with Confidence Your safety comes first. We are committed to maintaining clean, safe, and well-organized workplaces where every teammate can succeed.
• Deliver Your Ideas Your feedback matters. We continuously invest in improving the teammate experience by listening and taking action.
• Deliver Your Career Forward From warehouse operations to leadership roles, your next opportunity could be closer than you think. Approximately 10% of our warehouse teammates earn promotions each year, because we believe in developing talent from within.
• Deliver Support When It's Needed Most The GEODIS Compassion Fund provides one-time financial assistance to teammates facing unexpected hardships.
• Deliver a Positive Impact Give back through volunteer opportunities and support meaningful causes through the GEODIS Foundation and GEODIS Compassion Fund.
• Deliver Great Work Alongside Great People Join a team that works hard, celebrates success, and supports one another every step of the way.
• Deliver Your Authentic Self We're proud of our diverse workforce and inclusive culture. Employee Resource Groups, cultural celebrations, and development opportunities help everyone feel welcome and connected.
• Deliver Your Future Whether you're looking for seasonal work, your first logistics role, or a long-term career, GEODIS offers opportunities to learn, grow, and build a future you can be proud of.

Your next destination starts here. Come build your career with a global logistics leader that's delivering opportunities every day.

*Eligibility for certain benefits varies by location, position, employment status, and length of service.