Supervisor Telecom Construction Underground

CableCom, LLC; Benicia (CA); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Weekly Paychecks

Paid Time Off

Holidays

Insurance (medical, dental, vision, Rx

Disability, life insurance

401(k) with Company Match

Stock Purchase Plan

Education Reimbursement

Legal Insurance

Discounts on gym memberships

Job summary

CableCom, LLC is seeking a Supervisor Telecom Construction Underground to lead FTTH in-home and SMB installation teams. You will coach staff, manage scheduling, and coordinate with dispatch while upholding safety and quality. The role requires expertise in fiber/cable installation and a customer-focused mindset.

The position is overnight (8pm–6am) with competitive pay and benefits. Prior supervisory experience is a plus; a valid driver’s license with a good record is required.

Qualifications

• Minimum 1 year fiber optic or cable installation experience.
• Ability to enforce safety policies and procedures on job sites.
• High school diploma or GED required.
• Flexibility to work a variable schedule.
• Capable of fast-paced, time-sensitive work and handling multiple tasks.
• Strong customer service focus and teamwork.
• Previous supervisory experience is a plus.
• Valid driver’s license with at least 2 years of driving experience and a clean record.

Responsibilities

• Supervise a team of FTTH in-home and SMB installation technicians.
• Coach, counsel, and evaluate field staff performance.
• Coordinate scheduling and assist dispatch with daily routes.
• Identify and communicate problems and solutions to Project Manager.
• Develop and implement procedures to organize the team/department.
• Assign duties and scope of authority to technicians.
• Assist in recruitment, training, warehousing, and logistics support.
• Maintain project reporting and documentation standards.
• Track employee performance, tools, vehicles, uniforms, and consumables.
• Perform quality control inspections and coach issues.
• Interface with customers to resolve installation-related complaints or damages.
• Perform other duties as assigned; shift is overnight 8pm–6am.

Skills

Team supervision

Customer service

Scheduling coordination

Leadership

Communication

Education

High School Diploma or GED

Job description

Discover a more connected career
At CableCom, a national leader in the telecommunication industry is looking for a Supervisor Telecom Construction Underground to join our team. We provide experienced and reliable customer service professionals to the nation’s leading telecommunications providers! . As a leader, you will mentor, support, and grow your team as they connect America.

Discover a more connected career
At CableCom, a national leader in the telecommunication industry is looking for a Supervisor Telecom Construction Underground to join our team. We provide experienced and reliable customer service professionals to the nation’s leading telecommunications providers! . As a leader, you will mentor, support, and grow your team as they connect America.
The Supervisor Telecom Construction Underground will be responsible for a variety of tasks and projects as assigned. Typical tasks will range in size and complexity. This position will assist the Project Manager with various large scale projects and tasks as needed and may potentially take the lead on upcoming projects as assigned by the customer.

Connecting You To Great Benefits

• Weekly Paychecks
• Paid Time Off, Parental Leave, and Holidays
• Insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• 401(k) w/ Company Match
• Stock Purchase Plan
• Education Reimbursement
• Legal Insurance
• Discounts on gym memberships, pet insurance, and much more!

What You’ll Do

• Supervise a team of FTTH in-home and SMB installation technicians
• Coach, counsel, and evaluate performance of field staff.
• Coordinate scheduling, assist dispatch with daily job routing and ensure adequate staffing.
• Identify problem areas in the department and communicate problems and possible solutions to the Project Manager.
• Develop procedures and implement them to better organize the team/department.
• Assign duties, responsibilities, and scope of authority to technicians.
• Assist in recruitment and training efforts.
• Assist in warehousing and logistics support as needed to supplement the warehouse staff
• Establish, implement, and maintain operating standards and procedures for project reporting and documentation.
• Track employee performance, tool assignments, vehicle assignments, uniforms, consumable items, etc. through the creation and use of spreadsheets and other documents
• Perform quality control inspections to correct and coach any issues found
• Interface with customers to resolve complaints and damages resulting from installation work
• Perform various field technician duties as needed, including but not limited to, carrying and climbing a ladder when necessary.
• Perform other duties not listed here, as they arise, and as they are assigned to you.
• Working hours are overnight from 8pm-6am

What You’ll Need

• Must have a minimum of 1 year fiber optic or cable installation experience.
• Must be able to perform mandatory job site inspections to ensure employee compliance with all company safety policies and procedures.
• Must have a high School Diploma or G.E.D.
• Be able to work a very flexible schedule.
• Willing and able to work in a fast paced time sensitive environment
• Handle multiple tasks and last-minute changes
• Posess exceptional customer service experiences
• Be a team player.
• Former supervisory experience a plus.
• Valid driver's license with minimum of 2 years driving experience and a good driving record.

The wage range for Supervisor Telecom Construction Underground is $70,000.00 - $80,000.00.

Why work with us

Your career here is more than just a job — it's your pathway to opportunity. Our hands-on training, supportive environment, and responsive leadership connect you to work with purpose. Our commitment to you extends beyond professional development to a safety-first culture that ensures you can do what you do best, with peace of mind.

Building stronger solutions together

Our company is an equal-opportunity employer — we are committed to providing a work environment where everyone can thrive, grow, and feel connected.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.