FTTH Install Scheduling Coordinator - Customer-Focused

Joink, LLC; Terre Haute (IN); On-site; USD 30,000 - 40,000; Full time

Job summary

A communication services company located in Terre Haute, IN, is seeking an Order Coordinator to assist with installation scheduling and maintain customer contact. The role requires effective customer service skills and a high school diploma. Ideal candidates will have prior customer service experience and familiarity with data entry. This position involves 40 hours of work per week in an office environment.

Qualifications

• 2-3 years’ experience in data entry and/or customer service preferred.
• Candidate must be willing to reside near or commute to a Joink office.

Responsibilities

• Contact customers to confirm installation dates and times.
• Maintain contact with customers to schedule installations.
• Data entry for Joink construction crews and/or contractor crews.

Skills

Effective customer service skills

Expertise in verbal/written communication

Organized and detail-oriented

Professional demeanor

Ability to evaluate situations

Proficiency with Microsoft Office

Education

High School Diploma

Job description

A communication services company located in Terre Haute, IN, is seeking an Order Coordinator to assist with installation scheduling and maintain customer contact. The role requires effective customer service skills and a high school diploma. Ideal candidates will have prior customer service experience and familiarity with data entry. This position involves 40 hours of work per week in an office environment.