FT Supervisor - Converse Wrentham

Nike; Wrentham (MA); On-site; USD 30,000 - 39,000; Full time

Benefits offered by this job

Employee discounts

Paid time off

Health benefits

Job summary

Converse Wrentham seeks a motivated Retail Supervisor to lead a team in delivering outstanding customer service. You will engage with customers, train associates, and manage daily store operations to uphold the Converse experience.

Ideal candidates bring 1 year of retail or consumer service experience, strong communication, and the flexibility to work nights and weekends. Competitive hourly pay and benefits accompany this role.

Qualifications

• Must be at least 18 (US).
• 1 year of retail or consumer service experience.
• Flexibility to work nights, weekends and holidays based on store needs.
• Learn and train on latest products and technologies.
• Physical ability to stand for extended periods and perform store tasks.

Responsibilities

• Be enthusiastic, knowledgeable about Converse products to support customer needs.
• Lead by example and deliver service in line with SOLE standards.
• Make customers feel welcome and exceed expectations at every step.
• Operate cash register, shipping/receiving, stock products and build displays.

Skills

Customer service

Retail experience

Communication

Job description

The hourly rate for this position ranges from $21.50 to $27.95. Actual pay rate will vary based on a candidate's location, qualifications, skills and experience. Information about benefits can be found here.

Location & Store Type: Converse Wrentham

Address: Wrentham, MA

Hours: Full Time - 40 hours per week, including nights, weekends & holidays

Be an All Star as a Converse Retail Supervisor

You’re energetic, a rebel - a game-changer - and we want you on our team. Bring your authentic form of self-expression together with other creatives, creating a unique vibe that is unlike anywhere else. Our shoes are iconic, just like you and just like our customers. Be part of continuing our legacy of inspiring, motivating and embracing the world of sport, culture, and creativity.

At Converse, we celebrate and welcome you for who you are and encourage you to bring your individual style and passion to your team. We enjoy pushing boundaries together and innovating beyond what we ever thought was possible. We’re proud to offer you benefits you’ll actually use, including product discounts, access to employee-only events and sample sales, incredible learning and growth opportunities and so much more.

Putting Your Best Foot Forward

• Must be at least 18 (U.S)
• 1 year of retail or consumer service experience.
• Flexibility to work nights, weekends and holidays based on store needs.
• Use customer service authentically to ensure customers feel seen and understood in our stores.
• Ability to learn and train on the latest products and technologies.
• Physical requirements include the ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodations.
• Able to work weekends, nights, and holidays as needed.

What You're Responsible For

• Being enthusiastic, excited, and knowledgeable about Converse products and services to best support customer needs.
• Bringing your positive attitude and passion to your teammates and customers every day.
• Lead by example and deliver service in line with SOLE to bring the consumer journey to life.
• Making customers feel welcome, that you care about their wants and needs, and exceed their expectations at every step of their journey.
• Playing by the rules and being professional, demonstrating integrity, reliability, and kindness.
• Operating a cash register, shipping, and receiving duties, stocking products, cleaning and building visual displays with or without accommodations.

Mynext: Be Empowered to Grow within NIKE, Inc. and Create the Future.

Be Rewarded for a Job Well Done

• Discounts for you and your family from Nike, Converse and Jordan up to 50% off.
• Accrued Paid Time Off and Holiday Pay.
• All full-time and part-time employees working 20 hours or more per week are eligible for 401(k) Plan, CERA, Employee Assistance Program, Mental and Emotional Health, Financial Coaching and Education, Child Development Support and Caregiving Benefits starting on the day you're hired.
• Full-time and part-time employees working 20 hours or more per week are eligible for Health Savings Accounts and Flexible Savings Accounts after 12 months of continuous employment.
• The opportunity to buy Nike stock at a discount through our Employee Stock Purchase Plan (ESPP).
• Access to support through Optum Employee Assistance Program at no cost for you and your family.
• Tuition Reimbursement up to $5,250 per calendar year for full-time Retail Associates.

NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

For more information, please refer to Equal Employment Opportunity is The Law

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.