FT OVERNIGHT Customer Service Representative

National Fitness Partners; Chambersburg (Franklin County); On-site; USD 10,000 - 60,000; Full time

Job summary

Une entreprise de fitness est à la recherche d'un(e) représentant(e) du service client de nuit pour rejoindre son équipe. Vous serez responsable de fournir un service exceptionnel aux membres, en les aidant avec leurs préoccupations et en maintenant un environnement propre. Si vous êtes passionné par le fitness et aimez aider les autres, nous voulons vous rencontrer!

Benefits

Opportunités de croissance

Assurance santé

Plan de retraite 401K (avec contribution de l'employeur)

PTO pour tous les employés

Accès gratuit à un abonnement Black Card

Qualifications

• Expérience antérieure dans un rôle basé sur le service à la clientèle est un plus.
• Capacité à travailler des horaires de nuit.
• Compétences en communication exceptionnelles.

Responsibilities

• Fournir un service client de qualité aux membres.
• Répondre aux questions et préoccupations des membres.
• Assurer un environnement propre et sûr.

Skills

Service à la clientèle

Communication

Propreté

Job description

FT OVERNIGHT Customer Service Representative

Join to apply for the FT OVERNIGHT Customer Service Representative role at National Fitness Partners

FT OVERNIGHT Customer Service Representative

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Full - Time: Starting at $12 per hour. Additional $1 shift differential

Overnight Schedule: Monday - Friday 10:00PM - 6:00PM

Must be comfortable with cleaning and connecting with our awesome members!

Hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.

At National Fitness Partners, we don’t just work in fitness— we TRANSFORM LIVES through affordable fitness. As the largest Planet Fitness franchise, we serve over one million members across 200+ clubs nationwide, creating a Judgement Free fitness experience.

• We Are Accountable – Self-starters who pursue excellence.
• We Are Driven – Problem solvers who deliver results.
• We Are Passionate – Positive energy with a real desire to help others.
• We Are Ambitious – Always learning and growing toward success.
  
  

We believe in the power of our people to make a difference. If you’re looking for a career where your passion meets purpose, we want YOU on our team!

Customer Service Representative Benefits

• Growth Opportunities over 90% of our management team started as an entry level team member!
• Competitive pay and schedule hourly increases at 180 days, 1 year and every 6 months, after the first year, based on anniversary date.
• Shift-differential pay for select shifts
• PTO for all employees
• 401K Retirement Fund (Employer match up to 4%!)
• Health Insurance Options including Health, Dental, Vision, family life insurance, and more
• Basic Life Insurance & Short-Term Disability I00% Company Paid!
• Employee Assistance Program
• Free employee Black Card Membership including one free Black Card Membership for a direct family member
  
  

Customer Service Representative Responsibilities

Responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional Judgement Free member experience.

• Answer phones in a friendly manner using information script
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner
• Process beverage or merchandise purchases through the point of sale system
• Promote our unique fitness instruction classes (PE@PF) to our active members and our new members
• Provide a clean, sanitized and safe club environment.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Wellness and Fitness Services

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