Body Shop Customer Service Representative - Williamsport Collision

Ciocca Auto Group; Pennsylvania; On-site; USD 10,000 - 60,000; Full time

Job summary

A dynamic automotive group seeks an energetic Body Shop Customer Service Representative for their Williamsport location. The role involves customer interaction, scheduling, and administrative support in a supportive work environment with opportunities for growth and development. Enjoy competitive hourly pay and comprehensive benefits.

Benefits

401(k) with company matching

Comprehensive insurance including medical, dental, and vision

Employee discounts on purchases, repairs, and services

Opportunities for advancement within the company

Paid time off (PTO) and holidays

Qualifications

• Valid driver’s license and clean driving record required.
• Ability to handle schedule flexibility in a dynamic work environment.

Responsibilities

• Answer phones and greet prospects and customers.
• Create repair orders and manage accounts receivable.
• Schedule and confirm appointments.

Skills

Excellent listening skills

Communication skills

Positive personality

Punctuality

Job description

Join to apply for the Body Shop Customer Service Representative - Williamsport Collision role at Ciocca Automotive Western Division

We have an immediate opening for an energetic, enthusiastic, and highly motivated administrative professional to join our growing and dynamic team! Are you a career-minded individual seeking a workplace to call home? At Ciocca Collision of Williamsport, you’ll have the opportunity to positively impact our customers and community while achieving your financial and career goals.

• Excellent listening and communication skills, outgoing and positive personality
• Punctuality and ability to handle schedule flexibility in a dynamic work environment
• Professional appearance
• Valid driver’s license and clean driving record

Responsibilities include:

• Answering phones, greeting prospects and customers
• Creating repair orders and purchase orders for vendors
• Scheduling and confirming appointments
• Coordinating towing services
• Managing accounts receivable and payments
• Collaborating with internal departments and insurance companies
• Communicating professionally with callers and visitors
• Typing memos, reports, and other documents

What We Offer:

• Hourly pay, full-time employment, PTO, and holidays
• 401(k) with company matching
• Comprehensive insurance including medical, dental, prescription, and vision
• Opportunities for advancement within the Ciocca Automotive Family
• Employee discounts on purchases, repairs, and services

At Ciocca Collision of Williamsport, our team members enjoy a supportive and collaborative work environment. Don’t miss out on this exciting opportunity to grow your career! Apply now!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity, or expression, or any other characteristic protected by law.

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industry: Motor Vehicle Manufacturing

Referrals increase your chances of interviewing at Ciocca Automotive Western Division by 2x.

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