FT Host - The George Restaurant

AccorHotel; Seattle (WA); On-site; USD 26,458 - 37,682; Full time

Benefits offered by this job

Employee travel program with discounts

Parking/commuting discounts

Paid meal breaks with meals

Medical, Dental, Vision insurance for

Academy learning programs

Opportunities to grow within property

CSR involvement

Elegant, fun work environment

Job summary

Fairmont Olympic Hotel in Seattle is seeking a Full Time Host for George Restaurant. You will be the first point of contact, greet guests warmly, manage reservations, and seat guests while ensuring a smooth dining experience.

You will collaborate with the waitstaff and kitchen, maintain station cleanliness, and handle inquiries with professionalism. Must have work authorization in the USA and food-handlers/MAS T permits are required.

Qualifications

• Must be able to greet guests warmly and create a positive first impression.
• Experience handling reservations and coordinating seating to optimize flow.
• Strong interpersonal and problem solving abilities.

Responsibilities

• Greet guests with a warm and friendly demeanor.
• Manage the reservation system, taking guest bookings and recording details.
• Seat guests promptly and address special requests or preferences.
• Communicate wait times, menu information, and promotions to guests.
• Maintain a clean host station and keep menus/promotions updated.
• Collaborate with waitstaff and kitchen to ensure smooth seating and turnover.
• Monitor dining room flow and provide attentive service.
• Address guest inquiries, concerns, and escalate issues when needed.
• Assist with coordinating private dining events and special occasions.
• Adhere to health and safety regulations and restaurant policies.
• Maintain knowledge of all menu items and garnishes.

Skills

Guest service

Reservations management

Communication

Teamwork

Problem solving

Tools

Reservation system

Job description

Located in the heart of Seattle's downtown, the Fairmont Olympic Hotel is a historic landmark in the city. Be a part of history, providing service to our guests in an iconic and luxurious setting. We look forward to welcoming you to the historic Fairmont Olympic Hotel located in the heart of Seattle.

As a Full Time Host at George Restaurant, you are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. You will be the first point of contact for our esteemed guests, providing exceptional service and ensuring a warm and welcoming dining experience. If you have a passion for hospitality, excellent communication skills, and a keen eye for detail, we invite you to apply.

What is in it for you:

• $23.28/hour
• Employee travel program offering discounted rates in Fairmont's and Accor worldwide
• Parking/Commuting Discounts
• Paid meal breaks with complimentary meals served in our Staff Dining room
• Medical, Dental, and Vision insurance available to employees and their families. Free base insurance for employee only
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities
• Fun, elegant atmosphere with amazing colleagues!

What you will be doing:

• Greet guests with a warm and friendly demeanor, providing a positive first impression of the restaurant
• Manage the reservation system, taking guest bookings and accurately recording details
• Seat guests promptly and appropriately, considering special requests and preferences
• Communicate with guests regarding wait times, menu information, and restaurant promotions
• Maintain a clean and organized host/hostess station, ensuring menus and promotional materials are up to date
• Collaborate with the waitstaff and kitchen team to ensure smooth seating and efficient table turnover
• Monitor and manage the dining room flow, ensuring all guests receive attentive service
• Address guest inquiries, concerns, and complaints professionally and promptly, escalating issues when necessary
• Assist with coordinating private dining events and special occasions
• Adhere to all health and safety regulations and restaurant policies
• Maintaining knowledge of all menu items, garnishes, contents and preparation methods

Your experience and skills include:

• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Strong interpersonal and problem solving abilities
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively and collaboratively as part of a team
• Must hold valid authorization to work in the USA
• Food Handlers Card and MAST permit required

Physical requirements include:

This job requires constant standing, walking, bending, and twisting. Must be able to lift at least 30 lbs.

All your information will be kept confidential according to EEO guidelines.

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

We are an equal opportunity employer. All offers contingent on background check and E-Verify.

Do what you love, care for the world, dare to challenge the status quo!#BELIMITLESS