FT AM Host - The George Restaurant

Fairmont Hotels & Resorts; Seattle (WA); On-site; USD 26,458 - 37,682; Full time

Benefits offered by this job

Hourly wage: $23.28

Employee travel program offering hotel

Parking/Commuting Discounts

Paid meal breaks with complimentary;员工

Medical, Dental, and Vision insurance

Academies learning programs

Career growth within property

Corporate Social Responsibility

Fun, elegant atmosphere

Job summary

The Fairmont Olympic Hotel in Seattle is seeking a Full Time AM Host for George Restaurant. You will be the first point of contact for guests, greeting with warmth and guiding them to an exceptional dining experience.

This role emphasizes teamwork, attention to detail, and a passion for hospitality. You will manage reservations, seat guests, and collaborate with service staff to ensure a smooth, welcoming atmosphere for every guest.

Qualifications

• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• Strong interpersonal and problem solving abilities.
• Ability to work well under pressure in a fast paced environment.
• Ability to work cohesively and collaboratively as part of a team.
• Must hold valid authorization to work in the USA.
• Food Handlers Card and MAST permit required.

Responsibilities

• Greet guests with a warm and friendly demeanor, providing a positive first impression of the restaurant.
• Manage the reservation system, taking guest bookings and accurately recording details.
• Seat guests promptly and appropriately, considering special requests and preferences.
• Communicate with guests regarding wait times, menu information, and restaurant promotions.
• Maintain a clean and organized host/hostess station, ensuring menus and promotional materials are up to date.
• Collaborate with the waitstaff and kitchen team to ensure smooth seating and efficient table turnover.
• Monitor and manage the dining room flow, ensuring all guests receive attentive service.
• Address guest inquiries, concerns, and complaints professionally and promptly, escalating issues when necessary.
• Assist with coordinating private dining events and special occasions.
• Adhere to all health and safety regulations and restaurant policies.
• Maintaining knowledge of all menu items, garnishes, contents and preparation methods.

Skills

Guest needs focus

Interpersonal skills

Under pressure

Teamwork

Job description

Company Description
Located in the heart of Seattle's downtown, the Fairmont Olympic Hotel is a historic landmark in the city. Be a part of history, providing service to our guests in an iconic and Luxurious setting. We look forward to welcoming you to the historic Fairmont Olympic Hotel located in the heart of Seattle.

Company Description
Located in the heart of Seattle's downtown, the Fairmont Olympic Hotel is a historic landmark in the city. Be a part of history, providing service to our guests in an iconic and luxurious setting. We look forward to welcoming you to the historic Fairmont Olympic Hotel located in the heart of Seattle.
Job Description
As a Full Time AM Host at George Restaurant, you are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. You will be the first point of contact for our esteemed guests, providing exceptional service and ensuring a warm and welcoming dining experience. If you have a passion for hospitality, excellent communication skills, and a keen eye for detail, we invite you to apply.

What Is In It For You

• $23.28/hour
• Employee travel program offering discounted rates in Fairmont’s and Accor worldwide
• Parking/Commuting Discounts
• Paid meal breaks with complimentary meals served in our Staff Dining room
• Medical, Dental, and Vision insurance available to employees and their families. Free base insurance for employee only
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities
• Fun, elegant atmosphere with amazing colleagues!

What You Will Be Doing

• Greet guests with a warm and friendly demeanor, providing a positive first impression of the restaurant
• Manage the reservation system, taking guest bookings and accurately recording details
• Seat guests promptly and appropriately, considering special requests and preferences
• Communicate with guests regarding wait times, menu information, and restaurant promotions
• Maintain a clean and organized host/hostess station, ensuring menus and promotional materials are up to date
• Collaborate with the waitstaff and kitchen team to ensure smooth seating and efficient table turnover
• Monitor and manage the dining room flow, ensuring all guests receive attentive service
• Address guest inquiries, concerns, and complaints professionally and promptly, escalating issues when necessary
• Assist with coordinating private dining events and special occasions
• Adhere to all health and safety regulations and restaurant policies
• Maintaining knowledge of all menu items, garnishes, contents and preparation methods

Qualifications
Your experience and skills include:

• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Strong interpersonal and problem solving abilities
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively and collaboratively as part of a team
• Must hold valid authorization to work in the USA
• Food Handlers Card and MAST permit required

Physical Requirements Include
This job requires constant standing, walking, bending, and twisting. Must be able to lift at least 30 lbs.

Additional Information
All your information will be kept confidential according to EEO guidelines.

Our Commitment To Diversity & Inclusion
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

We are an equal opportunity employer. All offers contingent on background check and E-Verify.

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS