FT AM Host The George Restaurant

FAIRMONT; Seattle (WA); On-site; USD 48,422 - 50,150; Full time

Benefits offered by this job

Discounted travel program

Parking/Commute discounts

Paid meal breaks

Medical Dental Vision

Learning and academies

Career growth

CSR involvement

Elegant work atmosphere

Job summary

FAIRMONT George Restaurant in Seattle is seeking a Full Time AM Host to be the welcoming face of the dining room. You will greet guests, manage reservations, and seat guests promptly while addressing special requests and promoting daily specials.

Join a team focused on exceptional service, with opportunities for growth within the property and across the Fairmont portfolio. The role emphasizes teamwork, attention to detail, and maintaining a pristine host station while supporting guest

Qualifications

• Must hold valid authorization to work in the USA
• Food Handlers Card and MAST permit required

Responsibilities

• Greet guests with a warm and friendly demeanor, providing a positive first impression of the restaurant
• Manage the reservation system, taking guest bookings and accurately recording details
• Seat guests promptly and appropriately, considering special requests and preferences
• Communicate with guests regarding wait times, menu information, and restaurant promotions
• Maintain a clean and organized host/hostess station, ensuring menus and promotional materials are up to date
• Collaborate with the waitstaff and kitchen team to ensure smooth seating and efficient table turnover
• Monitor and manage the dining room flow, ensuring all guests receive attentive service
• Address guest inquiries, concerns, and complaints professionally and promptly, escalating issues when necessary
• Assist with coordinating private dining events and special occasions
• Adhere to all health and safety regulations and restaurant policies
• Maintaining knowledge of all menu items, garnishes, contents and preparation methods

Skills

Guest focus

Interpersonal skills

Problem solving

Teamwork

Communication

Job description

Job Description

As a Full Time AM Host at George Restaurant, you are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. You will be the first point of contact for our esteemed guests, providing exceptional service and ensuring a warm and welcoming dining experience. If you have a passion for hospitality, excellent communication skills, and a keen eye for detail, we invite you to apply.

What is in it for you:

• $23.28/hour
• Employee travel program offering discounted rates in Fairmont’s and Accor worldwide
• Parking/Commuting Discounts
• Paid meal breaks with complimentary meals served in our Staff Dining room
• Medical, Dental, and Vision insurance available to employees and their families. Free base insurance for employee only
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities
• Fun, elegant atmosphere with amazing colleagues!

What you will be doing:

• Greet guests with a warm and friendly demeanor, providing a positive first impression of the restaurant
• Manage the reservation system, taking guest bookings and accurately recording details
• Seat guests promptly and appropriately, considering special requests and preferences
• Communicate with guests regarding wait times, menu information, and restaurant promotions
• Maintain a clean and organized host/hostess station, ensuring menus and promotional materials are up to date
• Collaborate with the waitstaff and kitchen team to ensure smooth seating and efficient table turnover
• Monitor and manage the dining room flow, ensuring all guests receive attentive service
• Address guest inquiries, concerns, and complaints professionally and promptly, escalating issues when necessary
• Assist with coordinating private dining events and special occasions
• Adhere to all health and safety regulations and restaurant policies
• Maintaining knowledge of all menu items, garnishes, contents and preparation methods

Qualifications:
Qualifications

Your experience and skills include:

• Ability to focus attention on guest needs, remaining calm and courteous at all times
• Strong interpersonal and problem solving abilities
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively and collaboratively as part of a team
• Must hold valid authorization to work in the USA
• Food Handlers Card and MAST permit required

Physical requirements include:

This job requires constant standing, walking, bending, and twisting. Must be able to lift at least 30 lbs.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

We are an equal opportunity employer. All offers contingent on background check and E-Verify.

Do what you love, care for the world, dare to challenge the status quo! **\ #BELIMITLESS **