FT Digital Services Specialist - Downtown Main Library

Cincinnati and Hamilton County Public Library; Cincinnati (OH); Presencial; USD 21.000 - 29.000; Tempo integral

Resumo da vaga

The Cincinnati and Hamilton County Public Library seeks a Digital Services Specialist to digitize Library materials into full-text searchable form using OCR and to assist in clerical duties in the 2 South, while providing direct customer service.

Responsibilities include operating scan systems, maintaining metadata, writing promotional content for the Digital Library, and assisting customers with diverse formats. Flexibility for evenings/weekends is required.

Qualificações

• High school diploma or equivalent required.
• Two or more years of relevant experience preferred.
• Experience with OCR/digitization is a plus.
• Ability to operate scanning systems and image software.

Responsabilidades

• Perform physical organization of incoming materials.
• Operate book scan robot systems and PC-based image processing software.
• Maintain files and metadata.
• Complete job tracking paperwork and records.
• Write content promoting the Library’s Digital Library collections.
• Answer customer questions using materials in multiple formats; refer complex queries as needed.
• Perform shelf reading, inventory, and collection maintenance.
• Support the Library’s mission to connect people with ideas and information.
• Uphold the Library’s core beliefs, strategic priorities, and pillars of excellence.
• Commit to diversity, equity, and inclusion in all interactions.
• Adhere to workplace policies and guidelines; perform other duties as assigned.

Conhecimentos

Digital photography

Picture editing software

Customer service

Verbal & written communication

Independent work

Tech literacy

Lifting up to 25 lbs

Mobility around workspace

Irregular hours (evenings/weekends)

Formação

High school diploma or equivalent

Two+ years related experience

Descrição da vaga

DATE POSTED:

11/06/2026

POSITION SUMMARY:

The Digital Services Specialist performs work associated with the digitization of Library materials in full-text searchable form through the use of OCR [Optical Character Recognition], assists in clerical duties in the 2 South, and provides direct customer service.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

• Performs physical organization of incoming materials.
• Operates book scan robot systems and PC-based image processing software.
• Maintains files and metadata.
• Completes job tracking paperwork and records.
• Writes content promoting the Library’s Digital Library collections.
• Answers customer questions using materials in a variety of formats. Refers questions beyond their position scope to appropriate resources.
• Performs department duties, including shelf reading, inventory, and collection maintenance.
• Supports and advances the Library’s mission of connecting people with the world of ideas and information.
• Embraces and embodies the Library’s core beliefs, strategic priorities, and pillars of excellence.
• Demonstrates a commitment to diversity, equity and inclusion efforts of all colleagues and customers regardless of age, cultural background, ability, ethnicity, family status, gender identity, immigration status, national origin, race, religion, sex, sexual orientation, socioeconomic status, and veteran status.
• Complies with Cincinnati & Hamilton County Public Library's workplace expectations, attendance and punctuality, drug-free workplace, harassment in the workplace, and other employment-related policies and procedures; and all other rules, guidelines, requirements, standards, and practices that are applicable to the position.
• Other duties as assigned.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

• Knowledge of digital photography and/or picture editing software.
• Skill in customer service.
• Ability to communicate effectively through verbal and written methods.
• Ability to work independently and with coworkers in a wide variety of situations with minimal supervision.
• Ability to use all technology applicable to the essential functions of the job and commonly used by the Library.
• Lifting objects less than 25 pounds and carrying them short distances [50 feet or less] is required.
• Moving frequently throughout the workspace is required.
• Working irregular hours, including evenings and weekends, is required.

QUALIFICATIONS:

• Education: High school diploma or equivalent is required.
• Certifications or licensure: None.
• Driver’s license: None.
• Years of relevant experience: Two or more years is preferred.

We are an equal opportunity employer committed to building a diverse and dynamic workforce who is responsive to the needs of our community.

We recruit and hire the most qualified applicant without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, disability, national origin, ancestry, military status, creed or any other legally protected status.