Digital Resources Specialist (Part-time)

Colonial Heights, City of (VA); Colonial Heights (VA); On-site; USD 25,000 - 30,000; Part time

Job summary

The Colonial Heights Public Library is seeking a Digital Resources Assistant (part-time). The role manages hardware and digital resources discovery, with a rotating schedule including evenings and Saturdays. Work is year-round, 20-28 hours weekly at the library.

The position involves implementing digital services, staff training, coordinating with IT, managing devices, and assisting the public with a variety of digital resources and online services.

Qualifications

• Two years of college or an Associate's degree or equivalent experience.
• Advanced proficiency with computers and Microsoft Office Suite.
• Excellent customer service and verbal/written communication skills.
• Strong organizational skills and ability to multi-task with interruptions.
• Knowledge of social media, websites and online research.
• General knowledge of administrative practices and equipment.
• Ability to work evenings and weekends with a flexible schedule.
• Pre-employment medical screening and background check required.

Responsibilities

• Identifies and implements digital services and mobile devices for library users.
• Develops technology competencies and trains staff with guides.
• Coordinates library projects with IT staff and contractors.
• Manages Kindle devices, digital displays, streaming resources, and mobile devices.
• Provides instruction to the public on digital, online, and streaming services.
• Advances digital capabilities with web services, maker spaces, and digital payments.
• Remains current on library tech used by students and changes in hardware/software.
• Addresses inquiries and technical issues from public and staff about electronic resources.
• Performs traditional library duties: book purchases, circulation desk, shelving.
• Other duties as assigned.

Skills

MS Office Proficient

Customer Service

Communication Skills

Organizational Skills

Social Media Knowledge

Web & Research Skills

Teamwork

Self-motivation

Education

Two-year college or Associate's Degree

Bachelor's Degree

Equivalent experience

Tools

Adobe design

AutoCAD

Educational robotics

Job description

All applications received during the recruitment period will be forwarded to the hiring department
for review and consideration
after the Friday, November 20, 2026 closing date.

Digital Resources Assistant (part-time)

Manages the library's hardware and digital resources discovery and implementation; Rotating schedule to include evenings and Saturdays. This position is year-round and works 20-28 hours per week at the Colonial Heights Public Library.

• Identifies and implements leading edge digital services and mobile devices appropriate to the library's services.
• Develops technology competencies for library staff, trains staff, and prepares troubleshooting and quick reference guides for staff use.
• Coordinates library projects with the city's IT Administrator and outsource contractor.
• Manages Kindles, public information digital display units, streaming resources, iOS and Android mobile devices, iPad center.
• Provides one-on-one or class instruction to the public on a variety of digital, on-line and streaming services.
• Advances and coordinates the library's digital capabilities with web-based services, maker spaces, digital bookmobile, digital payments, policy updates.
• Remains current on the information technology being used by school system students.
• Remains current on perpetual changes in hardware and software (mobile and hardwired) by monitoring resources and attending webinars and professional meetings.
• Addresses inquiries and technical issues from the public and staff in reference to the library's full range of electronic resources including apps, mobile devices, Wi‑Fi configurations, eBook, eMagazine and eReference collections, Facebook, and the library's website.
• Performs traditional library duties of recommending book purchases, assisting with children's and special programing, working at the circulation desk, recommending and locating titles, and sorting and shelving library materials.
• Other duties as assigned.

• Two years of college or Associate's Degree and two to less than five years directly related experience or
• A Bachelor's Degree and two or less years related experience.
• Any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.
• Requires advanced proficiency with computers and Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Excellent customer service skills, professionalism, verbal and written communication skills.
• Excellent organizational skills with the ability to multi-task, with frequent interruptions while remaining organized and accurate.
• Thorough knowledge and experience working with social media (Facebook, Website, and Research).
• General knowledge of program planning.
• General knowledge of administrative practices, procedures, and equipment.
• Individual must have strong customer service and organizational skills; be able to work independently and in a team environment; and be able to work a flexible work schedule, including evenings and weekends.
• Familiarity with Microsoft Office, Adobe design, AutoCAD, and/or educational robotics is desirable.
• Successfully complete a pre-employment medical screening and criminal background check.

The work requires some physical exertion such as long periods of standing; walking over rough or difficult surfaces; recurring stooping, climbing or walking; recurring lifting of moderately heavy items weighing less than 25 pounds and may require occasional lifting of objects weighing in excess of 25 pounds. The work may require specific, but common physical characteristics and abilities such as mobility and dexterity.

The work environment involves everyday risks or discomforts which require normal safety precautions. Use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals are minimally required.