FT Contract Freight Generalist (Mon-Fri 8:00am - 4:00pm)

PDI (Perishable Distributors of Iowa, LTD.); United States; On-site; USD 51,577,000 - 63,039,000; Full time

Job summary

PDI (Perishable Distributors of Iowa, LTD.) is seeking a Transportation Generalist to provide clerical and scheduling support within the Transportation department. You will coordinate pickups, manage scheduling data in systems, and assist with invoicing and load tracking.

The role requires strong administrative skills, attention to detail, and the ability to work with multiple systems. This is a non-exempt, on-site position offering team-oriented training and growth opportunities.

Qualifications

• High school diploma or equivalent required.
• 1 year clerical or office experience preferred.

Responsibilities

• Reports to work when scheduled and on time.
• Adheres to company policies and departmental guidelines.
• Performs clerical functions including filing, copying, posting, data entry, and answering phones.
• Schedules and coordinates pickups and deliveries for backhaul and contract freight orders.
• Enters times and scheduling information into Prospero.
• Maintains customer scheduling information in Prospero.
• Performs administrative functions for WMS and Prospero tracking and closing orders.
• Troubleshoots problems and resolves issues.
• Issues Com Data when needed.
• Sorts and distributes paperwork to proper areas of the office.
• Back-up for Transportation Administrative Assistant and Contract Freight Coordinators.
• Handles and investigates past-due invoices.
• Helps customers with load tracking and invoicing inquiries.
• Works with accounting to invoice customers.

Skills

Verbal communication

Interpersonal skills

Administrative skills

Organizational skills

Attention to detail

Multitasking

Computer skills

Spreadsheet/data entry

Customer service

Phone etiquette

Transportation logistics

Education

High school diploma

Clerical experience

Tools

Office phone system

Microsoft Office

Outlook

Photocopier/Scanner

Prospero

WMS

TLM

Samsara

Excel

Metafile

Job description

Additional Considerations (if any): - Our mission statement is "To fulfill the highest expectations of our customers through the hands of our dedicated employees."

Perishable Distributors of Iowa

Job Title: Transportation Generalist

Department: Transportation

FLSA: Non-Exempt

Job Title: Transportation Generalist

Department: Transportation

FLSA: Non-Exempt

General Function: Utilizes administrative, operational knowledge and customer service skills to provide support to the department.

Core Competencies

• Partnerships
• Growth mindset
• Results oriented
• Customer focused
• Professionalism

Reporting Relations: Accountable and Reports to: Director of Transportation Logistics Positions that Report to you: None

Primary Duties and Responsibilities

• Reports to work when scheduled and on time.
• Adheres to company policies and departmental guidelines.
• Performs clerical functions including but not limited to: filing, copying, posting, spreadsheet, data entry, assembling and distributing paperwork, answering busy phones.
• Schedules and coordinates both pick-up and delivery appointments for backhaul, and contract freight orders.
• Enters times, release numbers and all other pertinent scheduling information into Prospero system.
• Maintains customer scheduling information in Prospero including entering and updating hours of business, appointment requirements, and time preferences.
• Performs administrative functions for WMS and Prospero related tracking and closing orders.
• Troubleshoots problems and makes modifications to effectively resolve issues.
• Issues Com Data when needed.
• Sorts and segregates all paperwork returned by PDI drivers each day and distributes paperwork to the proper areas of the office.
• Serves as back-up for Transportation Administrative Assistant and Contract Freight Coordinators.
• Handles and investigates past-due invoices.
• Helps customers with inquires about load tracking and Invoicing errors related to paperwork.
• Works closely with accounting to invoice customers.

Secondary Responsibilities and Frequency

Other duties as assigned by management.

Knowledge, Skills, Abilities, and Worker Characteristics

Good verbal communication, phone, and interpersonal skills. Strong administrative and office clerical skills, organizational, attention to detail and follow through, prioritization and multi-tasking capability. Good computer skills with adaptability to multiple systems, spreadsheet, and data entry computer skills. Strong customer service skill with phone etiquette Understanding of transportation logistics is a plus.

Education and Experience

High school diploma or equivalent required.

1 year clerical or office experience preferred.

Physical Requirements

This job is considered sedentary to light in nature according to the Department of Labor Weight Classifications with the primary functions of the job being sedentary in nature. This is considered a semi-skilled position. Frequent to constant handling of papers, constant listening and talking, use of computer requiring finger dexterity.

Working Conditions

Office (climate controlled) May be required to go across warehouse dock to warehouse office while encountering cold temperatures (35º to -8°) and warehouse conditions.

Equipment Used to Perform Job

• Office telephone system
• Microsoft Software
• Outlook email
• photocopier/scanner
• Prospero
• WMS
• TLM
• Samsara
• Metafile and Excel

Contacts

Frequent contact with outside vendors and office employees.

PDI, a Hy-Vee company, thrives on working as a team to achieve a high level of customer service.

We offer flexibility and a family environment where every employee is valued and respected.

We care enough to provide training and tools to be successful.

As a company, we set challenging goals to be successful and provide the best distribution in the business!

Our company takes pride in the work environment we offer at PDI.

We respect our employees and recognize the work they do.

We're a team at PDI.