FT Contract Freight Generalist (Mon-Fri 8:00am - 4:00pm)

PDI (Perishable Distributors of Iowa, LTD.); Ankeny (IA); On-site; USD 38,000 - 52,000; Full time

Job summary

Perishable Distributors of Iowa is seeking a Transportation Generalist to provide administrative and scheduling support within the Transportation department. You will coordinate pick-up and delivery appointments, input scheduling data into Prospero, and maintain customer scheduling information.

This role also handles WMS/Prospero tracking, closes orders, and supports accounting with invoicing processes. The position requires a high school diploma or equivalent and preferably 1 year of clerical

Qualifications

• High school diploma or equivalent required.
• 1 year clerical or office experience preferred.

Responsibilities

• Reports to work on time and follows company policies.
• Schedules and coordinates pick-up and delivery appointments for backhaul and contract freight orders.
• Enters times, release numbers and scheduling information into Prospero.
• Maintains customer scheduling information in Prospero (hours, requirements, time preferences).
• Performs administrative tasks for WMS and Prospero tracking and closing orders.
• Issues Com Data when needed and sorts/distributes paperwork to the office areas.
• Back-up support for Transportation Administrative Assistant and Contract Freight Coordinators.
• Investigates past-due invoices and assists customers with load tracking and invoicing inquiries.
• Works with accounting to invoice customers.

Skills

Administrative skills

Data entry

Scheduling coordination

Customer service

Phone etiquette

Microsoft Excel

Communication skills

Education

High school diploma or equivalent

Tools

Prospero

WMS

Samsara

Metafile

Excel

Job description

Additional Considerations (if any):-Our mission statement is "To fulfill the highest expectations of our customers through the hands of our dedicated employees."Perishable Distributors of IowaJob Title : Transportation GeneralistDepartment: TransportationFLSA: Non-ExemptJob Title : Transportation GeneralistDepartment: TransportationFLSA: Non-ExemptGeneral Function: Utilizes administrative, operational knowledge and customer service skills to provide support to the department.Core Competencies• Partnerships• Growth mindset• Results oriented• Customer focused• ProfessionalismReporting Relations:Accountable and Reports to: Director of Transportation LogisticsPositions that Report to you: NonePrimary Duties and Responsibilities:Reports to work when scheduled and on time. Adheres to company policies and departmental guidelines.Performs clerical functions including but not limited to: filing, copying, posting, spreadsheet, data entry, assembling and distributing paperwork, answering busy phones.Schedules and coordinates both pick-up and delivery appointments for backhaul, and contract freight orders. Enters times, release numbers and all other pertinent scheduling information into Prospero system. Maintains customer scheduling information in Prospero including entering and updating hours of business, appointment requirements, and time preferences.Performs administrative functions for WMS and Prospero related tracking and closing orders. Troubleshoots problems and makes modifications to effectively resolve issues.Issues Com Data when needed.Sorts and segregates all paperwork returned by PDI drivers each day and distributes paperwork to the proper areas of the office.Serves as back-up for Transportation Administrative Assistant and Contract Freight Coordinators.Handles and investigates past-due invoices.Helps customers with inquires about load tracking and Invoicing errors related to paperwork.Works closely with accounting to invoice customers.Secondary Responsibilities and Frequency:Other duties as assigned by management.Knowledge, Skills, Abilities, and Worker Characteristics:Good verbal communication, phone, and interpersonal skills.Strong administrative and office clerical skills, organizational, attention to detail and follow through, prioritization and multi-tasking capability.Good computer skills with adaptability to multiple systems, spreadsheet, and data entry computer skills.Strong customer service skill with phone etiquetteUnderstanding of transportation logistics is a plus.Education and Experience:High school diploma or equivalent required.1 year clerical or office experience preferred.Physical Requirements:This job is considered sedentary to light in nature according to the Department of Labor Weight Classifications with the primary functions of the job being sedentary in nature. This is considered a semi-skilled position. Frequent to constant handling of papers, constant listening and talking, use of computer requiring finger dexterity.Working Conditions:Office (climate controlled)May be required to go across warehouse dock to warehouse office while encountering cold temperatures (35º to -8°) and warehouse conditions.Equipment Used to Perform Job:Office telephone system, Microsoft Software, Outlook email, photocopier/scanner, Prospero, WMS, TLM, Samsara, Metafile and ExcelContacts: Frequent contact with outside vendors and office employees.