FT Banquet Server - Hilton Orrington

Hilton Worldwide, Inc.; Evanston (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Banquet Server to join their team. In this role, you will be responsible for delivering exceptional service to banquet guests, ensuring their needs are met with a friendly and efficient approach. You will set up banquet tables, serve food and beverages, and maintain a high standard of guest satisfaction. This position offers a unique opportunity to be part of a renowned company that values teamwork, integrity, and quality service. If you are passionate about hospitality and eager to contribute to memorable guest experiences, this is the perfect opportunity for you.

Qualifications

• Strong customer service skills with a focus on guest satisfaction.
• Ability to work collaboratively in a team environment.

Responsibilities

• Deliver and serve food and beverages to banquet guests.
• Set up banquet tables and ensure guest satisfaction throughout service.

Skills

Customer Focus

Teamwork

Adaptability

Dependability

Quality

Productivity

Job description

Job Description - FT Banquet Server - Hilton Orrington (HOT0BJY1)

Work Locations

Hilton Orrington 1710 Orrington Ave Evanston 60201

A Banquet Server is responsible for delivering and serving food and beverage items to banquet guests in a timely, friendly and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Banquet Server, you would be responsible for delivering and serving food and beverage items to guests in a friendly, timely, and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Set banquet tables to meet function specifications
• Deliver and serve food and beverages, including, but not limited to, meals, condiments and accompaniments
• Ensure menu knowledge
• Remove china, glassware, silverware, etc. from tables at the conclusion of the meal period and deliver to the stewarding area
• Ensure guest satisfaction throughout the meal service
• Respond to guest requests in a friendly, timely, and efficient manner
• Assist fellow team members and other departments wherever necessary to maintain positive working relationships
• Assist others with side work including, but not limited to cleaning, stocking, folding silverware, etc.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Job Schedule

Full-time