FSRI - Program Manager

The City of Providence; United States; On-site; USD 85,000 - 120,000; Full time

Job summary

Family Service of RI (FSRI) seeks a Program Manager to supervise the day‑to‑day operations of Lucy's Hearth's Permanent Supportive Housing program in Middletown, RI. You will lead safety protocols, client participation, grant implementation, and program development while coordinating with landlords and developers to maintain housing stability.

The role involves collaboration with CoC and community partners, guiding quality management and staff supervision to ensure effective service delivery

Qualifications

• Bachelor’s degree in health care administration, public administration or a closely related field.
• At least 2 years of experience in directly supervising staff.
• Experience with HMIS systems, databases and administrative responsibilities preferred.

Responsibilities

• Oversee day‑to‑day operations of the Permanent Supportive Housing program.
• Enforce safety protocols, monitor client participation, and manage quality improvement.
• Administer grant implementation and program development.
• Supervise staff and support professional development.
• Collaborate with landlords, property managers, and developers to sustain housing stability.
• Serve as a member of the Rhode Island Continuum of Care (CoC) and support community partnerships.

Skills

Staff supervision

HMIS systems experience

Housing knowledge

Bilingual/ASL compensation

Multilingual skills

Education

Bachelor’s degree in health care administration or related field

Tools

HMIS systems

Job description

FSRI is always looking for candidates that want to make a positive impact on the community!

Position Summary: This position provides direct oversight of the day-to-day operations of Lucy's Hearth's Permanent Supportive Housing program, including safety protocols, client participation, grant implementation, quality management, staff supervision, and program development. The position is based in Middletown, RI and supports scattered-site apartments located throughout Newport County. The Program Manager collaborates directly with landlords, property managers, and developers to maintain housing stability and foster effective landlord-tenant relationships. An individual in this role is also required to serve as a member of the Rhode Island Continuum of Care (CoC) and support ongoing community partnerships and housing initiatives.

Qualifications:

• Bachelor’s degree in health care administration, public administration or a closely related field of study (significant related work experience in lieu of a credential will be considered).
• At least 2 years of experience in directly supervising staff.
• Experience with HMIS systems, databases and administrative/office management responsibilities preferred.
• Knowledge of Rhode Island’s affordable housing resources preferred.
• Bilingual/ASL skills are compensated by an additional 6%, above base pay.
• Multilingual skills are compensated by an additional 8%, above base pay.

Don’t meet every single requirement? Here at FSRI, we’re dedicated to building a diverse and inclusive workplace. If you’re excited about one of our career opportunities, but your experience doesn’t align perfectly with every qualification, we encourage you to apply anyways. You may be the perfect fit for this or another opportunity!

We offer our employees a comprehensive benefits package that includes health, dental and work life benefits.
Only together can we continue to grow and make a difference in our communities.
Join our FAMILY today!

Family Service of RI (FSRI) is a statewide organization with a 130 year track record of improving the health and well-being of children and families. We are passionate about our mission to advance opportunity and hope. FSRI’s diverse and inclusive teams – working across the Health, Healing, Home and Hope divisions, are experts in their fields, delivering strategies to positively impact lives. We provide services statewide, and currently operate in three locations in Providence; and four locations in East Providence, Smithfield and North Smithfield.

Family Service of Rhode Island provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

FSRI determines pay based on a candidate's relevant and transferable experience, certifications, licenses, degree and language ability.