Case Manager

Family Service Of Rhode Island; Middletown (RI); On-site; USD 26,000 - 32,000; Full time

Job summary

Family Service of Rhode Island is seeking a full-time case manager to support families experiencing homelessness in the Permanent Supportive Housing program. The role involves on-site work at Lucy’s Hearth in Middletown, RI, and outreach to families at apartments across Aquidneck Island.

You will coordinate mainstream benefits, initiate housing stabilization strategies, and build strong relationships with landlords and community resources.

Qualifications

• Associates degree in human services or equivalent combination of education and experience required.
• Experience working with diverse populations across socio-economic spectra.
• Excellent organizational, computer, and customer service skills required.
• Valid driver’s license, reliable vehicle and auto insurance required.

Responsibilities

• Provide case management services to families experiencing homelessness in the Permanent Supportive Housing Program.
• Initiate intervention strategies to improve clients’ self-sufficiency and housing outcomes.
• Assist clients in accessing mainstream benefits and coordinating with community resources.
• Support landlord relationships and client success during placement in permanent housing.
• Work on-site at Lucy’s Hearth in Middletown, RI and visit families at apartments across Aquidneck Island.
• Participate in rotating on-call duties as assigned.

Skills

Case management

Organizational skills

Computer skills

Customer service

Driver's license

Bilingual/multilingual (bonus)

Education

Associate degree in human services

Tools

Computer literacy

Job description

Job Details

Job Location: Lucy’s Hearth - Middletown, RI 02842

Position Type: Full Time

Education Level: 2 Year Degree

Salary Range: $19.00 - $23.62 Hourly

Travel Percentage: Road Warrior

Job Shift: Day

FSRI is always looking for candidates that want to make a positive impact on the community!

Position Summary

Responsible for providing case management services to families experiencing homelessness in the Permanent Supportive Housing Program. Initiates intervention strategies that will assist the families/clients with accessing necessary services to improve their self -sufficiency and secure more permanent housing. Assist clients in accessing mainstream benefits and with coordination with community resources. Support landlord relationships, and client success during time in permanent supportive housing program. This position is based on-site at Lucy’s Hearth in Middletown, RI. While the office is located at Lucy's Hearth, the role also involves working with and visiting families in their apartments, which are located at various sites across Aquidneck Island. Participates in rotating on-call duties as assigned.

Qualifications

• Associates degree in human services (psychology, social work, marriage/family, etc.) or equivalent combination of education & experience required.
• Experience working in diverse settings with people across all socio-economic spectrums and a wide variety of personalities and roles - staff, residents, local agencies, contractors, lenders, etc.
• Excellent organizational, computer skills, and customer skills required.
• Possession of a valid driver’s license, reliable vehicle and auto insurance required.
• Bilingual/ASL skills are compensated by an additional 6%, above base pay.
• Multilingual skills are compensated by an additional 8%, above base pay.

Benefits

We offer our employees a comprehensive benefits package that includes health, dental and work life benefits.

Only together can we continue to grow and make a difference in our communities.

About FSRI

Family Service of RI (FSRI) is a statewide organization with a 130 year track record of improving the health and well-being of children and families. We are passionate about our mission to advance opportunity and hope. FSRI’s diverse and inclusive teams – working across the Health, Healing, Home and Hope divisions, are experts in their fields, delivering strategies to positively impact lives. We provide services statewide, and currently operate in three locations in Providence; and four locations in East Providence, Smithfield and North Smithfield.

Equal Employment Opportunity

Family Service of Rhode Island provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

Pay Determination

FSRI determines pay based on a candidate's relevant and transferable experience, certifications, licenses, degree and language ability.