Housing Navigator

Paycom - ATS; Middletown (RI); On-site; USD 30,000 - 37,000; Full time

Benefits offered by this job

Health benefits

Job summary

Family Service of RI (FSRI) seeks a Housing Navigator to support families at Lucy’s Hearth Shelter in Middletown, RI. You will build landlord relationships, deliver stabilization services, and teach budgeting, tenant rights, and rental navigation to help families achieve housing stability.

Responsibilities include leading housing application workshops and regular resident meetings, collaborating with the Case Management Coordinator to tailor support for each family’s needs and goals.

Qualifications

• Associates degree in human services or equivalent required.
• Experience with diverse populations and collaborating with staff, residents, local agencies, lenders, etc.
• Excellent organizational, computer skills, and customer skills required.
• Possession of a valid driver’s license, reliable vehicle and auto insurance required.

Responsibilities

• Facilitate bi-monthly housing application workshops.
• Conduct at least two individual housing-focused meetings with each resident per month.
• Actively participate in bi-monthly resident house meetings.

Skills

Organizational skills

Customer service skills

Excellent communication skills

Computer skills

Valid driver’s license

Education

Associates degree in human services

Job description

Job Details

• Job Location: Lucys Hearth - Middletown, RI 02842
• Position Type: Full Time
• Education Level: 2 Year Degree
• Salary Range: $22.00 - $27.35 Hourly
• Travel Percentage: Up to 25%
• Job Shift: Day

FSRI is always looking for candidates that want to make a positive impact on the community!

Position Summary

The Housing Navigator is responsible for supporting families residing at Lucy’s Hearth Shelter in securing and maintaining stable housing. This role involves building relationships with landlords, delivering housing stabilization services, and equipping residents with essential skills for long-term housing success—such as budgeting, understanding tenant rights and responsibilities, and navigating the rental process.

Key responsibilities include facilitating bi-monthly housing application workshops, conducting at least two individual housing-focused meetings with each resident per month, and actively participating in bi-monthly resident house meetings. The Housing Navigator works in close collaboration with the Case Management Coordinator to ensure comprehensive support tailored to each family's needs. The overarching goal of the Housing Navigator is to empower families on their path toward self-sufficiency and long-term housing stability.

Qualifications

• Associates degree in human services (psychology, social work, marriage/family, etc.) or equivalent combination of education & experience required.
• Experience working in diverse settings with people across all socio-economic spectrums and a wide variety of personalities and roles - staff, residents, local agencies, contractors, lenders, etc.
• Excellent organizational, computer skills, and customer skills required.
• Possession of a valid driver’s license, reliable vehicle and auto insurance required.
• Bilingual/ASL skills are compensated by an additional 6%, above base pay.
• Multilingual skills are compensated by an additional 8%, above base pay.

Career Opportunity

Don’t meet every single requirement? Here at FSRI, we’re dedicated to building a diverse and inclusive workplace. If you’re excited about one of our career opportunities, but your experience doesn’t align perfectly with every qualification, we encourage you to apply anyways. You may be the perfect fit for this or another opportunity!

Benefits

• health, dental and work life benefits

Only together can we continue to grow and make a difference in our communities. Join our FAMILY today!

About Family Service of RI (FSRI)

Family Service of RI (FSRI) is a statewide organization with a 130 year track record of improving the health and well-being of children and families. We are passionate about our mission to advance opportunity and hope. FSRI’s diverse and inclusive teams – working across the Health, Healing, Home and Hope divisions, are experts in their fields, delivering strategies to positively impact lives. We provide services statewide, and currently operate in three locations in Providence; and four locations in East Providence, Smithfield and North Smithfield.

Equal Employment Opportunity

Family Service of Rhode Island provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, or status as a covered veteran in accordance with applicable federal, state and local laws.

Compensation Policy

FSRI determines pay based on a candidate's relevant and transferable experience, certifications, licenses, degree and language ability.