FSQA Technician I: Sanitation & Quality Control

Westrock Coffee Company; Conway, Northern (AR, KY); Hybrid; USD 34,000 - 42,000; Full time

Job summary

Westrock Coffee Company in Arkansas is seeking an FSQA Technician I to perform real-time quality control checks on raw materials, in-process items, and finished products throughout the production cycle. You will operate, calibrate, and maintain laboratory instruments and document inspection results.

The role requires attention to detail, ability to read technical specs, and teamwork to ensure compliance with FSMA and GMP standards during night shifts.

Qualifications

• High school diploma or GED required.
• 1-2 years of experience in quality inspection, auditing, data collection, or testing.
• Minimum 6 months of experience in a laboratory setting.
• Proficiency in Microsoft Office and database systems.
• Ability to read and interpret technical documents and specifications.
• Strong attention to detail and logical reasoning.
• Effective communication and teamwork abilities.
• Ability to follow schedules, SOPs, and both verbal and written instructions.
• English proficiency in reading and speaking.
• Prior experience in food manufacturing preferred.
• Strong math skills, including percentages, averages, and standard deviation.
• Ability to respond promptly to internal and external information requests.

Responsibilities

• Conduct inspections on all packaging and products to ensure compliance with specifications.
• Perform in-process quality checks and evaluate the accuracy of work by production and QA personnel.
• Ensure all products meet specification requirements and comply with FSMA and Global Food Safety standards.
• Execute quality checks including pressure, sensory evaluation, lab checks and analysis, weights, date codes, and packaging integrity.
• Perform lab analysis of products.
• Enter test results into the quality database and complete required documentation for lab samples.
• Identify and segregate nonconformances and notify FSQA leadership for disposition.
• Visually inspect finished product containers/cases for defects or inconsistencies.
• Conduct testing on held or reworked products as assigned.
• Maintain cleanliness and organization of the lab to ensure safety and compliance.
• Calibrate and maintain laboratory equipment.
• Adhere to all company policies, procedures, safety standards, and GMP requirements.
• Collaborate with team members and contribute to FSQA goals by performing additional duties as assigned.

Skills

Attention to detail

Teamwork

Communication skills

SOP adherence

Reading technical documents

Math skills

Responsiveness

Education

High school diploma or GED

Tools

Microsoft Office

Database systems

Job description

Westrock Coffee Company in Arkansas is seeking an FSQA Technician I to perform real-time quality control checks on raw materials, in-process items, and finished products throughout the production cycle. You will operate, calibrate, and maintain laboratory instruments and document inspection results.

The role requires attention to detail, ability to read technical specs, and teamwork to ensure compliance with FSMA and GMP standards during night shifts.